"Super service "

Phoned today to help with setting up new phone and internet, got talking to the young man Eden who was more than helpful. Going through things step by step made it very easy to navigate through all the different parts of setting up, there was a problem with one piece of equipment but it was quickly sorted out and rectified,10/15 minutes all sorted excellent work Eden you made it all very easy for me

"Quick response to questions once past the chat boBetter than waiting for someone to pick up the phone.t."

Quick response once past the chat bot!
Soon resolved the issue with George.

"Excellent service"

Excellent service, sorted the problem straight away.

"Avoid Onebill very problematic transfer from BT "

I have recently transferred my contract from BT to Onebill Telecom and it did not go smoothly as advised by the persistent sales team.

I waited 2 days for the telephone line to be transferred, customers were trying to contact me and they were advised the phone line was out of service ! This is not acceptable for a business phone and effectively I have lost a lot of business over that 2 days.

My original BT telephone doesn't work and one week later I am still awaiting a replacement phone which I have to pay £75 for, meantime all calls are being transferred to my mobile number which is very inconvenient.

I would advise anyone thinking of transferring to this Company not to proceed as it has been very problematic.

"Online chat straightforward &…"

Online chat straightforward & assistance was good.

"Excellent technical support"

Sammy was extremely helpful and efficient at getting my VoIP phone up and running - thank you!

"Good service"

Good service

"Michael so help me with the…"

Michael so help me with the information, well done 👏

"Good service from tech help"

Good service from tech help

"Super helpful. The person I spoke to (whose name now…"

The person I spoke to (whose name now escapes me) could not have been more helpful. She listened, understood the problem with both my wi-fi and mobile phone, and ordered another SIM card to try and resolve the problem. First class support. Thank you.