"Easy to access and efficient "

Easy to access, quick and efficient.

"Very helpful"

Very helpful

"Good customer service "

Great knowledge of products and friendly service

"TWO BILLS!!!!!!¬"

I have two holiday properties and thought that I was signing up for ONEBILL. But no, two bills. It causes all sorts of problems as the 'intelligent systems' identify you but always the wrong bill. I can't automatically log in as I have TWO ACCOUNTS.
I need to pay my bill on one, when I phoned today it tells me I have a zero balance despite receiving an email to say I have one account overdue. The only reason I can think is that it picked up my mobile number and linked it to the account that is paid. I have hung on the line and despite my call 'being important' couldn't get through. A company that closes at 5.30 for businesses is just not working.
I'm at my wits end trying to sort it all out.

"BIG ✅ with Thanks"

Helpful, patient, eager to address & solve the issue. Thank you

"Very prompt and helpful agent"

Very prompt and helpful agent

"Good service"

Very good service

"The gentleman I spoke to was very…"

The gentleman I spoke to was very helpful. The only criticism I have is the length of time taken to get through to the cell centre. Way too long of a wait

"George was very helpful with my…"

George was very helpful with my bombardment of questions. Thanks!

"After what seemed a lot of ups and…"

After what seemed a lot of ups and down.. Eden came to the rescue and we are up and running.. not all superheroes wear capes…