"Aisha was amazing!"

Aisha was amazing!

"Good service and nice contact"

The car wasn’t in a very good shape, but very efficient for our trip.
Very good contact.

"Great service from Trausti Falkvard!"

We rented a car from a top guy, Trausti Falkvard. Our car broke down and he made sure it was replaced while we took a bath in a hot spring! We didn't have to wait by the car and lost almost no time at all!

"Ilse was very nice and attentive"

Ilse was very nice and attentive to us, she helped us throughout the trip in many aspects. We had a great time in Iceland we would definitely go again.

"Ilse was really attentive and nice with…"

Ilse was really attentive and nice with is
Everything was perfect with our rental we have a great time

"Si j’aurai pu mettre une note dans le…"

Si j’aurai pu mettre une note dans le négatif je l’aurai fait ! A fuir absolument !!

Par où commencer ?

- l’arrivée à l’aéroport et on a attendu 45 min avant qu’on vienne nous récupérer
- Ensuite, pour la caution on a dû payer un supplément de 570€ car on avait qu’une carte de débit et non de crédit !!
- Ensuite, la voiture .. n’en parlons pas : un phare qui marche pas, le capot qui n’a fait que bougeait tout le long du voyage quand on roulait, le coffre qui ne s’ouvrait pas… L’accélérateur qui se bloquait quand on roulait … et j’en passe !!

La politesse dans cette entreprise inexistante :

Le check-in avec les vérifications de la voiture tout comme le check out inexistants!

Et pour clore le tout en beauté : pour rendre la voiture le combo gagnant !! Personne à l’office avant 6H du matin alors qu’on devait la rendre à 5H !! Une heure à attendre que quelqu’un vienne de l’office et jamais il ne s’est excusé de son retard , sans oublier le check out qui été inexistant !

A fuir de toute urgence !!

"Dangerous cars putting your life at Risk!!! Company uses multiple names"

Dangerous cars putting your life at risk!!!

They operate under multiple names, so check the two addresses below to see if your reservation or website has the same address. Check out other reviews and do web search for these names and you'll see horrible experiences others have had.

Fair Car
Economy Rent a Car
City Car
Iceland Car Rentals
NU Car Rentals
Wild Campers
Nordic Car Rentals

These are very old cars with extremely high use - over 200,000 km in many cases. These should not be on the road at all. Brakes that don’t work – worn tires that need to be replaced – engines that barely start – check engine service lights on – rusted body damage apparent and who knows what else that cannot be seen.

Do not fall for the low rates -- it is a scam!! You will risk having car stop working in the middle of nowhere... or worse have a flat tire or other mechanical malfunction and crash. The Ring Road and many others do not have safe places to pull off -- the road is built up and drops off steeply to the side. You do not want to have your car die on you in Iceland. Imagine being stuck overnight somewhere in the cold with no shelter other than the car, your car is stuck on the road where it can be hit by other cars, the lights/power have died on your car, and you have no mobile signal. That is the risk you are taking with this shameful company.

Think of the workers as actors -- they seem nice at pickup and in the office. But it is an act so you don't realize until too late that they are giving you a horrible dangerous car that no one would ever rent. If you do end up there and are reading this review while waiting forever (between the pickup, shuttle loading, and further wait at the location), ask to check the kilometers on the odometer and open hood to see engine before you accept the car -- you won't believe how bad. You may be tempted to just go along with it – don’t do it. You’ll end up having to return the car or break down somewhere.

Location near Keflavik Airport
Njarðarbraut 11
260 Reykjanesbær

Location downtown
Hverfisgata 105
101 Reykjavík

"NEVER USE THIS COMPANY"

NEVER USE THIS COMPANY
- I was charged the deposit of 6.241 ISK at pick-up, but it was never returned.
- 5 months after the rental, they suddenly charged me the parking and violation fees of 7.749 ISK, which I don't recognize at all, without any evidence but with a forged receipt that has nothing to do with me.
- They handed over a car gas was not fully filled (Check-out fuel: only 3/8), and I could not help returning from middle of nowhere to the city center to fill up. They never responded to my repeated complaints I filed.
- I booked a "Toyota Land Cruiser or similar," but the car that I picked up was an old banger of Suzuki Grand Vitara.

They use several different names to deceive customers; FairCar, City Car Rental, Wheels Car Rental etc. whereas they always charged to my credit card under the name of "CC BILAR REYKJAVIK"

"Terrible, old cars and false information"

DO NOT RENT FROM THEM.
I rented a car from FairCar from the 11th of November-to 18th of November.
I was asked to put a £2300 deposit on hold and was insured that this would be released on the same day I return the car after checking for any damage.
Car was checked and no damage was made, I was told that the deposit was released.
However, after 15 working days, the deposit has still not been released. I contacted my bank too, and they informed me that FairCar is still holding my deposit.
I have contacted FairCar and their reply is not helpful at all. They have not given me a proper answer on why my deposit is still on hold or when it will be released.

NEVER AGAIN!
I'm still waiting for my deposit.



To add to this, the car was very old, we drove half hour from the rental and a couple of lights on the dashboard came on, we had to drive back only to be told the lights are ok and its due to winter tires!
The central lock didn't work, we had to lock every door individually, and we were too far away to waste our time and go back to change the car.

"SERVICE HORRIBLE"

Bonjour

La personne qui devait accueillir mes clients à l'aéroport a eu plus de 20 minutes de retard à l'aller et s'est à peine excusée.
Au retour, à 5H du matin, personne n'était pas pour les accueillir, leur reprendre les clés et leur redonner leur caution. Elles ont attendu 30 minutes puis ont du laisser la voiture à l'aéroport pour ne pas manquer leur vol !

Le service de ce loueur est vraiment nul. Dommage car ils ont certes les meilleurs prix mais au niveau du service, ça ne va pas du tout ! Tout est à revoir !