"Really great waterproof blanket"

Really great waterproof blanket. Looks lovely and very soft too.

"Lovely quality long-eared dog bowl."

Lovely quality long-eared dog bowl.
The grey with cream interior is so stylish.
Love it ...also bought all cream to cordinate with another room in my home.

"Awful Scruffs Windsor box bed"

Bought one of the Scruffs Windsor box beds which was delivered today,
I have to say I’m appalled by what I’ve received. The only nice thing about the bed is the fabric.
The bed looks nothing like in the photographs for the adverts where the bed is plump and well stuffed and solid looking.
The one I have received looks half stuffed and the edges are collapsing because they’re not firm enough.
I spent a week looking for a good dog bed and it was the photographs of the bed that sold this for me.
Very deceiving as photographs are part of the description of an item.
Would definitely not recommend Scruffs dog beds.

"impossible to get the order more wrong than they did"

we ordered a replacement bed COVER for our dog 70X 100 brown Chateau. What arrived was new bed, called Chester 80x 60 incredibly thin and completely the wrong product , wrong size, poor quality . When we tried to contact the company, phone lines down due to COVID... WHY !!!! on line chat not available. No receipt with the order. It beggars belief that they can get this so wrong so many times

"Fast efficient service"

Fast efficient service. Lovely comfortable bed for my dog. Good value

"A problem sorted"

5 stars and more for sorting out an issue. One phone call, where staff listened, asked questions and requested I returned goods. A no quibble replacement was received within days.
Super customer service, thank you and well done.

"Dog food and water bowls"

The items are of great quality and arrived in one piece (which is more than I can say for another company I ordered bowls from). Great size and good value for money.

"Rosie loves her second coolmat"

Rosie loves her second coolmat

"Exemplary service."

Viewed the website , saw the item require as it was similar to a previous purchase , with which we were extremely satisfied ( and which met with our dog’s approval) and purchased the item.
Delivery was swift and effortless.
We fully appreciate the service and the process , with no hesitation in providing a positive recommendation.

"Website clear and simple to navigate"

Website clear and simple to navigate. Descriptions of products detailed and accurate.