"Don't pay for next day delivery"

Don't pay for next day delivery, it does not happen and you don't get refunded the additional cost. Other than that, the bed is nice enough.

"Super Bowls !!!"

Great dog bowls.
Look good and did the job well of protecting our dogs long ears from getting wet.
Love the paw motifs on the bowls and inside of the food one, the raised paw print to stop our dog from eating to fast.
They were packed really well and arrived safely in a couple of days.
Good info on delivery progress. I am totally satisfied with my purchase.

"This dog paw balm is a must-have for…"

This dog paw balm is a must-have for every dog owner! It's incredibly effective in keeping my dog's paws moisturized and protected. The secure packaging ensured no leakage or spills, and the balm arrived intact.

"Good quality and fast response."

Good quality and fast response.

"Really helpful customer service."

The Expedition Orthopaedic dog bed that i purchased wasn't what i had expected. The customer service was exceptionally helpful in providing a replacement bed. The product itself is outstanding quality, cannot fault it, i will purchase again, and recommend to anyone who needs a quality made dog bed. Many thanks 😊

"Great dog bed"

Great dog bed, he loves it ! Seems quality. Quick delivery.

"Wonderful dog beds"

Wonderful dog beds. Fantastic quality. Order processed quickly and efficiently. The dogs love them.

"Customer Service Excellence"

I ordered two items, one of the items - a dog bowl, was smashed when it arrived. I contacted PLS and they remedied it immediately - I am so impressed; no fuss just sent out a replacement by urgent courier so I had it within 2 days. Excellent customer service thank you.

"Latest bed not so good"

I have 3 Scruffs Hilton/Chateau beds for my 4 dogs. I've just replaced the first, which was well worn after 11 years of daily use by 2 thundering great bullmastiffs & a staffie. So, these beds are good & my dogs love them. BUT. There are some learning points, discovered recently since I bought the 3rd bed, a Chateau, for my elderly staffie earlier this year, which has not been such a happy experience. She has dementia & has started to 'nest' before she sleeps. A minor tear in the cover was easily repaired with iron on tape (BTW the spare covers are fantastic!!!). The 'waterproof' layer was undamaged. But the non-woven fabric underneath that contains the foam crumbs is totally destroyed & we have crumbs escaping everywhere if I take the top cover off. Secondly, I discovered the 'waterproof' layer is anything but when she started peeing on her bed. On its own, water pools on it. But next to other fabrics the pee wicks straight through & once in the memory foam it stinks. So I've got to replace that bed too after just a few months. This could all be resolved by using stronger, properly waterproof fabric to contain the crumbs, & dispensing with the useless so-called 'waterproof' nylon cover. The replacement for the oldest bed arrived today so I'll see how we get on with this before deciding whether to buy Scruffs again.

"Excellent service great product and…"

Excellent service great product and extremely quick delivery