"Had a fantastic experience with Svet…"

Had a fantastic experience with Svet who showed me a tysew walking foot machine. Very clean explanation and patient manner.

"⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service!"

⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service!

Visited Tysew to test a machine, and the experience was flawless. The team was incredibly polite, knowledgeable, and patient—explaining everything in detail, answering all my questions, and even offering valuable suggestions tailored to my needs. They took care of everything, including organizing delivery, making the whole process seamless. Exceptional customer service and expertise—highly recommend!

"Gurpreet was an exceptional salesman…"

Gurpreet was an exceptional salesman and showed me how the machines worked. Thanks.

"AMAZING service "

Oh my word, exceptional service from this company! Called me to follow up and provide me regular updates and even shipped my items overnight as soon as they were in stock!!! Thrilled and will be back…

"Friendly and helpful"

Great variety of sewing machines, from compact domestic to industrial.
In early October 2024, I visited the shop and was able to get demonstrations on the items I wanted and obtained a good deal with convenient home delivery arranged. Many thanks to Paul and 'sweat' for their time and assistance. The machines are operating well and their customer service WhatsApp made it very easy to troubleshoot any issue.
Competitive pricing on threads and accessories. It is a good place to check out, try out and compare machines.

"Wonderful experience! "

Amazing people! fast and helpful! Would recommend to my friends and family in the future.

"Knowledgeable, Friendly - not to mention a good price"

Spoke to some delightful people - The product, a Janome Overlocker, was delivered so swiftly as to be impressive, we're in Devon off the beaten track !! -
TYSEW will be our first place to call for future purchases. Many Thanks

"Excellent company to buy from."

I ordered an industrial machine from Tysew and to say I am impressed is an understatement. I phoned up to get advice on buying my machine. I ordered online and received a call to say my machine would be delivered on the following Friday but then they were able to deliver on the Thursday, the day before. The person I spoke to on the phone said that the machine would come 'ready to sew'. It was delivered by a lovely, helpful man who put the machine where I wanted it, I had a few problems threading the machine (my fault) and emailed for help which I received very quickly with photos. Fantastic experience, great service, happy and helpful people to deal with. Buy from them with confidence. I will have no hesitation buying from them in the future

"Total waste of my time Bought sewing machine singer 5523 on…"

Bought sewing machine ( Singer heavy duty 5523 ) on 10/10/24 delivery as been extremely quickly on the next day upon receiving machine I was not able to have the benefits of using machines because could not get the bobbing threads comes up thread keep getting caught or tangle in bobbing casing a total wast of my time . I have to wait on Monday 14/10/24 to speak with customer service because they don’t work on weekends costing my times and money waste's on projects I was hoping to undertake. I spent 2 days trying to sort this issues out I was not able to I have to have the machine return. Yet I still wait to be refunded for the inconvenience have experienced I would have thought I will be refunded the day the machine as been delivered back to the owner yet I still wait to be refunded my money

Update 20/10/24 !
Today am yet to receive a refund approximately 8 days now after the machine as been delivered upon returning
Customer Service as acknowledged it as been collect

"Excellent customer service"

Excellent customer service. Very helpful and knowledgeable both on the phone and in person.