"Great product and customer service"

Great product and customer service. I will buy here again.

"great service and value"

great service and value. Products were accurately described

"Best place to buy furniture"

Best place to buy furniture

"Purchase to pick up in only 24 hrs!"

I had a super easy experience buying and doing local pick up all within 24 hrs. I love Rove Concepts, their quality is unmatched. When I spotted a $1k chair for $200, it was clear it was worth the risk to try. I’m SO glad I did, and I’m totally obsessed my chair. It is gorgeous and I saved $900! The chair was in perfect and flawless condition. I went over the chair with a fine tooth comb and there’s not a single blemish. Thank you so much, I’ll be back to shop more!

"Very chic and modern dining chairs."

I found a really nice set of dining chairs in Austin, Texas. It was arranged for me to pick them up and the whole experience from start to finish was very pleasant. When I arrived, the Return Company representative was extremely nice and easy to work with. They kept me up to date with my order the entire time. This was my second time purchasing from them and I will definitely buy from them in the future.

"Poor Communication"

So far their communication has been underwhelming. They are supposedly picking up a couch I’m returning but the person emailed me saying they’d call me one day and then I had to reach out only for them to say sorry can’t do it until next week but can’t schedule me?

If you have time next week why can’t you schedule me?

You’d think if they are going to re-sell the item that they’d want inventory.

"Exceptional Experience"

I'm very happy and pleased with my purchase. I scheduled to pickup items and the condition was exceptional. The discounts I received were really unbeatable. I highly recommend the return company and definitely will purchase from them in the near future.

"Fake inventory—total Scam"

No one answers the phone—they said they delivered in my city but my zip kept getting rejected. They had to authorize on their end- then they took payment and had me fill out a google form with my address and gate code and times I’m home.

Then I get a text saying the chairs I ordered are actually not available. I am
Still waiting for my refund.

"Delivery was on time and items were…"

Delivery was on time and items were impeccable, as listed. Very pleased with our purchase.

"Big help with all the details- EXCELLENT!"

They were super helpful with the planning and executing of my pick up- I was driving 5 hours one way to get a table and they made it easy and less stressful for me in communicating with the warehouse, providing me with extra ways to reach a human if needed for the day of my travel incase I ran into trouble.