"Not reputable, buyer beware"

We tried to use The Return Company twice, and twice they failed to deliver our items. We wanted to give them a second chance after the first mishap because they claimed the first item was missing due to "inventory issues", so we tried to buy a rug. Just like the first time, on the day of the delivery, they decide to notify us that the item was never available in the first place. One suggestion I would make is that if the item was missing inventory, that they should notify the customer ASAP, not until the order is processed and the customer is expecting the item. Very disappointing, can't say I recommend at all.

"The customer service"

The customer service

"Buyer Beware"

The moving company delivered the wrong chair during a scheduled delivery where I had to take time off from work to receive. They only text no phone calls.
Would never use them again!

"Totally worth it! Smooth experience"

It felt like I was taking a risk ordering with this company since it seemed too good to be true, but I couldn’t be more pleased with the outcome. I love my new stools. I got such a great deal on them, and they came out of the box in “like new” condition. I had been waiting for this upholstery/stain combo to come back in stock for months on the original website and had just about given up on these stools, so when I found 3 of them, local to me, for a third of the price, I knew I had to take the chance, and I’m so glad I did. Delivery went smoothly and there was good communication! One of the stools had a little scratch and maybe that’s why it was originally returned, but I was able to fill it in with a furniture marker/wax crayon and you can’t even tell. All of the stools wobbled, but after putting felt feet on them and doing the loosen/tighten adjustment, they’re solid. I was more than happy to put in an hour of work to make these chairs perfect.

"GOOGLE PHONE"

Hi, I’m trying to get in contact and no one is answering your google line.
Is there any way I can pick up your item instead?? I’ve been looking to purchase something for weeks now. Thank you!!!

"Legit"

The process of ordering, checking in at arrival and picking up the merchandise couldn't be more simple. Highly recommend purchasing products from here. The protective covering over the furniture was way more than I was expecting. Will purchase from here in the future.

"Got a great sectional at a great price…"

Got a great sectional at a great price ! It came in like new condition as described , communication from their third party warehouse is slow but did finally work out.

"I'm extremely happy with my purchase"

I'm extremely happy with my purchase. The items were delivered within the promised time, and the condition was impeccable. The discounts I received were really unbeatable. I would definitely buy again from them.

"Item was as described"

Item was as described, delivery came less than 10days after placing order, delivery guys were super helpful only downside would be for them to have an actual phone number where you can talk to a person.

"Easy experience"

Easy experience. Was worried about quality of furniture but it was immaculate. Very happy I went with them.