"Incredible Customer Service."

I would have to say this was the most professional customer service I have probably ever received.

Great phone conversation, voice mail follow up and beyond impeccable written e-mail follow up to solve my issues of a pair of glasses being out of stock in getting me into another pair.

GlassesPros.com is a top notch company.

Thank you for your interest in me as a customer and making sure my needs were met.

"Almost twice the price and they still…"

Almost twice the price and they still haven't arrived not very happy

"Easy to find and purchase replacement…"

Easy to find and purchase replacement frames unlike other sites that wanted lenses - even if the were non-prescription- added to the order.

"Give Brian a raise!"

your representative brian was great. navigated me through the website, which was a tad tricky, as i was ordering three different pairs of glasses.

"I was pleasantly surprised to find out…"

I was pleasantly surprised to find out how easy it was to replace my lost magnetic clip on sun glasses.

"Direct, no issues to complete and save money"

I was able to work my way through the process with minimal issues, and other than keying one digit wrongly, it was a piece ot cake. I did spend a bit of time making sure I was interpreting and keying optical data correctly, but if I need to do it again, I will run right through it.

"Finally found what I was looking for"

I've been looking for a particular brand of frames for a while (Ted Baker), but couldn't find them at a reasonable price. I was close to giving up when I discovered the BOGO50 offer on glasses pros. Buying them was quick and easy and, best of all, in my budget.

"My Rating"

The salesperson was very helpful in repeating information when I had a bit of trouble understanding her accent. She also led me through the ordering process.

"Are they a real business or a scam?"

Glasses were ordered at the end of November 2021 and as of April 18th 2022 there is no ship date. Customer service states the order has been prioritized and expedited but does not provide a timeline. I do not have much hope for receipt of the ordered product or a refund.

"Never Again"

I have used online glasses services in the past with no issue. I will NEVER order from glassespros again. Save yourself a huge headache and go with another site.