GlassesPros.com

Hospitals, Clinics and Labs
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899 reviews
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Customer Reviews about

GlassesPros.com

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kelly robinson

1.00/5.00

"I will never purchase from this site…"

I will never purchase from this site ever again. The product comes from Canada and it has to pass customs to be processed. It will cost me $40.00 plus weight to return $71.00 back to them. DO NOT BUY IF NOT FOR SURE OF THE PRODUCT. I would have given ZERO stars if possible. CUSTOMER SERVICE SUCK AND NOT HELPFUL. JUST RUDE. I wish that I had read the review and BBB reviews before buying from this site.

19/01/2022

Christin Robison

5.00/5.00

"Very easy to use website"

Very easy to use website! Totally recommend! :)

19/01/2022

K Mcm

1.00/5.00

"VERY DISAPPOINTING…"

I was very excited about ordering from this company, but hesitated to review it prior to receiving my order. I did so any way and here I am having ordered Dec. 29, 2021, on January 17--still no glasses and none insight (no pun intended). In my emails, they inform me the glasses have not arrived at their facility, and close the ticket without satisfaction. I have tried to cancel my order and refund money without success. I would not order again from them.

17/01/2022

Tracy Berryman

1.00/5.00

"Been waiting for my glasses for almost…"

Been waiting for my glasses for almost 2 MONTHS

15/01/2022

J. Marden

1.00/5.00

"Fails Customer Service 101"

Ordered two pairs of sunglasses in a buy one, get the other half price promotion. Was charged for two pairs, but was only sent one. Contacted the company to find out happened and when I might expect my second pair. The rep couldn't give me an answer and said she would get back to me. When I didn't hear from her, emailed customer support asking to either credit my credit card for the amount paid for the second pair or let me know when I could expect to receive the pair. Finally, received word from GlassesPros that the original order had been delivered, but nothing about the second pair that I had paid for. Had to turn it over to my credit card company to handle the matter. This was a simple matter of either sending the second pair and letting me know when I could expect to receive them or crediting my account for the glasses never sent. Customer Service 101. Instead it necessitated several phone calls and emails.

15/01/2022

Trista Worsham

5.00/5.00

"Good prices"

This site was easy to navigate, it’s pricing was also on point. I am in the middle of a home purchase, and needed a new pair of glasses so I may drive to my new destination. I was very excited they had Gwen Stefani frames as well.

13/01/2022

Sara Knox

1.00/5.00

"Do not use!! No delivery. No customer service …"

Placed an order over a month ago with no update. I’ve also been ignored by customer service for weeks. Do not use this service.

13/01/2022

Marie France Beaudoin

5.00/5.00

"Verry good price"

Verry good price

13/01/2022

Caitlynn Bear

5.00/5.00

"Amazinggg"

I’ve been wearing these same glasses for years and my old pair broke and I was sad I wasn’t going to find the same style but glasses pros had it and I’m so exciteddd. Going through the order process was super easy and offered a lot of nice stuff I’ll most likely get in the future. Thank youuu!

13/01/2022

Tanya

1.00/5.00

"Worst place ever!!!"

WORST place to get your glasses from. I asked for a refund NUMEROUS times and was ignored. They wouldn't send my glasses until I got paypal involved and then all of a sudden they got them in. They mailed them AFTER I said I didn't want them and said because it's a prescription lens they couldn't refund but I asked for a refund before they had my lenses made. Do NOT shop here. They are scammers.

12/01/2022
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