"Great prices and very easy shopping…"

Great prices and very easy shopping experience. Would recto others.

"HORRIBLE FRAUDULENT CONARTISTS!"

Avoid this place! They have an F rating with the BBB, they do NOT have a business license and the company address they have listed is the Blaine, WA FedEx sorting facility!! They're running this scam out of a house in Canada!

They falsify records and refuse to cancel orders after tying up customer's money for weeks on end!

After waiting 2 weeks for my glasses to ship and being told the materials had not arrived from the warehouse, I told them to cancel the order. They would not acknowledge my multiple requests to cancel, so I opened a dispute for the order. They then said the glasses were ready and gave conflicting dates of completion, all of which was a lie.

I escalated the dispute and in response sent a "shipping notice". The item has STILL not shipped, all they did was create a label to make it look like the item was shipped in an attempt to win the escalated dispute to refund the order.

I have no idea how this place is still up and running, they have over 50 open complains with the BBB that they refuse to answer. Paypal will eventually cancel their ability to use the payment platform because of all the disputes they currently have.

HORRIBLE FRAUDULENT CONARTISTS!

"Great value, long wait"

Long wait but glasses are flawless, ray ban frames with progressives, absolutely perfect
Great prices, outstanding quality.

"Prompt customer service"

Prompt customer service

"I too had a delivery delay, but..."

I too had a delay in getting my (sun)glasses, but it wasn't that long and so I believe that like many other businesses, GP had some staffing/supplier issues. In the end, I'm very happy with my purchase experience

"It was so simple and the live chat with…"

It was so simple and the live chat with the agent answered all my questions.

"Terrible customer service! Still do not have what I ordered!"

The prescription ordered is not the prescription that was sent. The right eye lense was in the left eye frame and the left eye was in the right frame. I was told I had to have an optometrist write a letter stating they were wrong. Did that which was a hassle because of something that you got wrong as a company. Submitted what the company wanted as far as documentation. Have not heard a thing. Called several times and always get the we will send a follow up email and we’re going on almost two months without the glasses we ordered. Such bad customer service!

"Perfect"

Quick, easy, and simple

"LOVE buying my frames here!"

I have purchased here a few times and each time I love it. They make it simple, quick, and I appreciate the many options for lenses and various protections. Great selection of frames, too!

"Good to Great!"

My first two orders I didn’t know what to expect. I hated the long waiting game and it being hard to get in contact with someone, after that order though I started to appreciate the selection and discounts. I can wait a month to get quality frames at a much cheaper price than any retail store. GlassesPros has grown own me for the better, I have become a collector and would really love to win this award! I’ve started gifting friends and family new frames from here so let stay in business together! :)