"OxyAir are the best"

OxyAir were competitive with their pricing and very open with great advice on the various options available.
We chose a ducted system for with which we are delighted with.
The installation team were professional and very friendly.
I would highly recommend OxyAir

"Oxyair maraetai "

We just had 4 heat pumps installed . 3 small bedroom units and 1 of the largest units from Fujitsu. The outdoor unit for the large one is huge so be careful where you put this . What pleased me the most about Martin was he knew about customer service and wasn’t going to be beaten on price . Martin also arranged for an electrician to visit who came up with the perfect solution ! I had other companies in before who had suggested completely different locations for the units which we weren’t entirely happy with . Martin visited 3 times and on the day of install turned up 8am to confirm the plan . 11 hrs later, pretty much rained all day , Tom , tony and nino completed a perfect install. I’m not sure they even had a beak . ! Great team . Thinking about getting 1 more !

"Had a great experience getting 2 x heat…"

Had a great experience getting 2 x heat pumps installed. Team did a fantastic job with installation as well. Shout out to the installers nino,ronnie and kashmir

"Brilliant Customer Service "

I had the best end to end customer service experience last weekend with Oxygen Air. Martin Rotteveel initial consult visit instantly built trust in me that his company was the right one for the job. He listed to my questions and patiently answered them all while being mindful of my busy work from home schedule in and between meetings. He kept on top of communication with me and his team right till the end to make sure my installation date was eventually booked. Megan who answered the phone was kind, attentive and always reassured me with all my questions & quickly had a alternative date booked when there my delays from my end. The technicians Brandon & Sheldon worked as a great team and even went over the hours to make sure everything was up to spec - always checking with me if I was happy with any ideas they proposed. Krish came in on his day off to delivery parts so the installation could carry on smoothly. Overall, a very collaborative team with outstanding customer service! I will be recommending Oxygen Air to everyone ! Thank you Team !

"Had the best experience with this…"

Had the best experience with this company, from the sales guy to the office team to installation. Great communication all the way through. Thanks, Oxygen Air I love my new heat pump 😊

"Super smooth and fast process"

Saw the team at the Auckland homeshow and had them come out to size up my house. Recieved a call first thing Monday to come out and have a look and they've already been out! The guy who came to my house was super thorough and took my weird installation request into account and we've made it work! Excited to not be boiling this summer!! Thanks guys!!

"Fantastic! Highly recommend!"

The whole process was smooth. Needed two heat pumps installed. Had a free quote done. 2 weeks later they were installed. Thanks Oxy!
Would happily recommend!

"Disappointing experience with no follow…"

Disappointing experience with no follow up from company when issues were communicated to them.

"5 star experience."

Alex was great to deal with when getting a quote. He was more thorough than the several other people who visited, and answered all my questions and concerns.
(The first business we saw took 14 days to send us a quote - the heat pumps had already been installed at that point!)
I'm always a bit nervous when paying someone a lot of money to do a job around the home, and we've had some less than ideal work done before. Bob's work is to a very high standard in terms of finish, there were 2 tricky areas that required attention to detail and Bob really nailed it . It looks very tidy and I'm very impressed.

"Poor service for ducted system "

Our ducted system broke down in May and has been out of action right through Winter. There have been several visits usually 2 or 3weeks apart with various parts swapped out but still no fix. We have had to borrow heaters to get by and our power bill is through the roof. We are calling frequently as no information or notification of a solution has been forthcoming from either oxygen air or Fujitsu. Mid August now and still no resolution.