"The HR advisers are always friendly and…"

The HR advisers are always friendly and ready to help with up-to-date, valuable advice.

"Great support"

Samantha was great. She was very quick to come back to me and supported me in the AWOL process.

"Exceptional HR support"

Our experience with Moorepay has been exceptional. Their team is highly supportive, patient, and always ready to provide expert guidance. They've consistently delivered practical and reliable HR solutions tailored to our needs. We truly appreciate their dedication and professionalism

"All very good"

All very good

"The advice line were very helpful and…"

The advice line were very helpful and informative and helped me to resolve my query very quickly which I appreciate.

"2 Stars on Google Play"

Not sure where the excellent rating came from. Their app on Goolge Play has 2 stars from almost 400 reviews. My employer settled on Moorepay to usher in their almost decade-late move to digital payslips and the experience has been an unmitigated nightmare from day one. Logging into your account on their website is a constant struggle with error messages, time-outs, and passcodes failing to arrive. Now even that is gone, as the company has decided you must use an external app for 2-factor authentication. I've tried setting this up in both the Microsoft and Google authenticators, but the website will not accept passcodes from either. They also suggest a third app called Authy, and claim that there is a desktop version when there isn't. I have no intention of downloading a third authenticator app, so that's a non-starter. In short, my experience with this company is terrible.

"We are thrilled to share our experience…"

We are thrilled to share our experience with our new account manager, Ian Duerdin. From the first meeting Ian has demonstrated exceptional responsiveness, always being available to address our queries and concerns promptly. Ian's customer-focused approach ensures that our needs are met.

One of the standout qualities is Ian's proactive nature. He has provided valuable insightful suggestions on how our services can be delivered more effectively.
Highly recommended!

"We've had a great experience with Moore…"

We've had a great experience with Moore Pay. Their team is consistently responsive and quick to address any questions or concerns we have. The service is reliable, and they've made managing our payroll smooth and efficient. While there’s always room for minor improvements, they’ve certainly earned our trust and a solid 4-star rating!"

"EXCELLENT SERVICE FROM JEANNETTE B"

EXCELLENT SERVICE FROM JEANNETTE B

"Provided good advice"

Provided with good sound advice, taking on board the situation and questions asked. Advisors are knowledgeable, helpful and friendly.