Lead Forensics
Richard Chasemore
"We’re in our third year with LF"
We’re now in our third year with Lead Forensics, and their support has been outstanding. As a busy Brand Manager, I appreciate how they consistently go the extra mile. David Smith has worked closely with us to refine our experience, ensuring we receive highly specific data on our web traffic for our ASMs worldwide. He stays in touch regularly and provides precise assistance and training for our team whenever needed.
100% recommend—plus, the additional marketing insights have been a fantastic bonus for our team!
Helen Stewart
"Scamming you into a further 12 month contract"
We signed up for a 12 month contract in February 2024. I wish I'd read a lot of these reviews beforehand!
We have used the platform for 12 months, and confirmed at the end of January that we did not want to continue, to be told that we had missed the cancellation 'window' and had to commit to a further 12 months.
We have seen zero results from using the platform. All of the negative reviews on here sound exactly how we have been treated.
The 'window' information is in the T's & C's and not explained on onboarding or throughout the sales process, BE CAREFUL, this company is very underhand and try to tie you into longer contracts, even when you're not getting any leads/results which is the whole point of the platform!
Feel free to take this further Lead Forensics but we will not be paying another month/12 months for your platform!
Sam Tebbutt
"Lead Forensics is an invaluable tool…"
Lead Forensics is an invaluable tool for the business and I highly recommend it to anyone looking for new business and working with new leads/visitors to the website.
Sam Tebbutt, Wida Group Ltd
PB
"Great tool, great service"
Very helpful tool to complete our field of view and to help our discovery efforts.
The data gained can be used for lead generation, client care, supporting tenders as well as improving the own website and marketing campaigns.
The service of the majority of team members is excellent.
We've been using Lead Forensics since 2022 and do highly recommend it.
Rihanna
"George"
George's attention to detail and offers full support without trouble, always making times for meetings to review. We have been working with lead forensics for 3 years.
Paul B
"At GOb2b we have been using Lead…"
At GOb2b we have been using Lead Forensics for several years, It's our go-to from morning to end of the day. Crucial lead generation. Always updating and with our account manager Joseph Stone, we are always adjusting to create more leads.
Greg Holt
"Best B2B website visitor IP resolving tool?"
We have been using Lead Forensics for a little over 3 months.
After researching the market for IP resolving tools, we identified Lead Forensics as the most comprehensive solution for our needs.
This additional data layer provides invaluable actionable insight, which has helped us to develop our lead pipeline.
Ryan Thomas, our Customer Success Manager, has greatly helped with onboarding and ensures we get the most from the system to fuel our lead generation efforts.
I’d certainly recommend Lead Forensics to others.
Shan Parsan
"Before signing up for Lead Forensics…"
Before signing up for Lead Forensics our team reviewed the company and there were a lot of negative reviews. We addressed the negative reviews with our rep and was told that the negative reviews were not true and that they would provide the best support. And we told them that if we signed it would be contingent on them keeping their word.
We signed up in Q2 of 2024 and it was a nightmare. The level of unprofessionalism from the lead forensic team to their management team has been horrendous.
We informed lead forensics that we were canceling our agreement and then they tried providing support, but it was too late at that point. I do not recommend this company at all. I am pretty certain the reviews here are fake.
Lucy Cartlidge
"Expert and much needed customer success support"
Despite some of the personnel data and contacts not being entirely up to date, (something that is expected in MHO as people move from job to job so quickly) our experience with Lead Forensics has been great. Data aside, what's really impressed me is their customer success support, in particular we are supported by Joe Stone who offers tips and tricks as how best to utilise and make the most of the information, including creating particular focused lists. He has even gone so far as to provide sales support, setting us goals ready for our next session.
Thank you, as a small sales team, we appreciate the continued support.
Brad
"Fantastic tool"
Fantastic tool for identifying business opportunities. Customer service has been top tier and Joseph has been great at coordinating quarterly reviews on how effective LF is for us. Would recommend to any business looking for greater website insights.
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