"Kelly's always a joy to chat to on the…"

Kelly's always a joy to chat to on the phone and was really helpful with latest contact for a maintenance issue.

"Great customer service"

Great customer service. Had our renewal sorted and organised very quickly by Lauren Keirle.

"Excellent customer service"

Excellent customer service. Luke and the team went above and beyond, they were so helpful and approachable. The advice they gave regarding a tenancy dispute was second to none and they found us new tenants within days. Could not recommend enough, we will definitely use them again when needed.

"Today Martin come out to do some…"

Today Martin come out to do some maintenance work in the house, he’s been absolutely amazing since day 1 we was having some trouble warming the house because the windows wasn’t sealed properly and with a baby on the way it would have been to cold for her to even stay in the house. He come back today after a week and done all the work to a high standard he’s very kind chatty and friendly ! We can feel a difference already. I can’t thank Martin enough for what he has done today and getting the job sorted we are very pleased.
Thank you very much Martin ! x

"Darlows"

Darlows! I will recommend them anytime. I recently had their one of its agents Joe Bartlett help me with my contract renewal in my present apartment. He was really helpful and made the entire process easy. I was really satisfied with his help. Cheers Joe

"Hollie was superb"

Hollie was superb! Easy to approach and communicate with. Nothing was too much problem.

Would have given 5 stars but whilst Hollie was on leave the colleague was the least helpful person I have com across. Delayed the moving in date because he failed to follow through and was unable to answer my simple queries

Will only work with Hollie again she is excellent.

"I rang Darlows last week regarding a…"

I rang Darlows last week regarding a rental property and had the pleasure of Martins help. He was very professional, friendly and helpful and resolved my issue with a great outcome.
Big thank you Martin
Regards
Neil

"Prompt response "

Good communication, prompt response

"Since Joanne Davies at Merthyr Tydfil…"

Since Joanne Davies at Merthyr Tydfil has been overseeing my properties things have been very efficient, communication is great and response to my emails and phone calls is excellent.
Ii can highly recommend👍

"Joe Bartlett from the Cardiff branch…"

Joe Bartlett from the Cardiff branch was absolutely fantastic to deal with from start to finish. He went above and beyond to help me in my time of crisis and handled a really stressful situation in a calm and professional manner. I am so grateful for his help and for supporting me to get the outcome I needed. Joe also called me back after dealing with the end of tenancy situation with additional supporting information for my financial situation. Thanks Joe, you really were so helpful and I'm so grateful.