"AVOID AT ALL COSTS"

Honestly cannot understand this company. Avoid at all costs. My experience similar to others. Ordered 3 tins of paint 31st May, got an email to say they only had 2 in stock and 3rd tin would be 10 day wait. 2 weeks later still hadn't received any tins of paint. Emailed them and they said the 2 tins would be dispatched that day. Days later still nothing, shipping not updated on tracking. Asked for a refund they said no, 2 tins already been dispatched. 17 days after placing the order I received the 2 tins. Opened a dispute with my bank to resolve the issue as this company is clearly incompetent and ran by monkeys. I never write reviews, but feel compelled to tell anyone who'll listen not to buy from this shambolic company. Obviously they're too busy replying to all of their terrible reviews to actually dispatch people's orders

"Excellent purchase "

I bought an armchair which I am delighted with, great service and fast shipping abroad.
Thank you and I give 5 stars

"19 Days and STILL WAITING "

Ordered and paid for an item on 5th June not received!!!!

Customer service is absolute rubbish

My item did not arrive after waiting 2 weeks nothing heard from this company. I then emailed requesting an order update. Informed my item would be guaranteed on a date and time with prompt delivery to again not receive my item. Ordered on the 5th June and to date STILL NO ITEM. I have emailed again requesting that if I have not received my item by Friday 28th June am then a full refund is in order.

"I would recommend "

Very happy with my order it was pretty in the picture on the website but its even prettier in person and I am delighted.

"6.5 weeks waiting for a delivery "

I placed an order for a lamp on 26 April. I received no communication so I chased them 22 May, they said it was delayed. I emailed them again, this time they said there was a problem with the courier. But out of common courtesy I’d have expected them to let=me know.
Today 6.5 weeks after I ordered the lamp and it’s still not been delivered, so I’ve asked for a refund.
Very disappointed but the lack of customer service and not to have the lamp!!!!

"Where’s my refund????"

I placed an order for two table lamps on 22 May. On 23rd May the money had been taken from my bank. Then I received an email to say one was out of stock and the other not due in for 2 weeks. I asked for a refund and was told the request had been sent to the finance team. On 3rd June I sent a further email to advise I am still waiting for the refund. Again I was advised the finance team would be contacted. It’s now 7th June and I’m still waiting………….
I placed the order in good faith and feel angry that I am still waiting for my refund. It’s now over 2 weeks which is unacceptable. If I don’t receive my refund by next week I will be forced to contact trading standards and ask my bank to intervene!!! You were quick enough to take my money so give it back please.

"Laura ashley wallpaper "

From start to finish the staff were very helpful especially Sarah.

"Fantastic service "

I received fantastic service from this great family run business. I ordered and paid for a gorgeous statue by phone that arrived so promptly after I’d placed my order. It was beautifully packed with lots of protection. I had a tracking number sent through should I have needed it. I’m really impressed by the customer service I received and I’d have no hesitation in highly recommending Decor Interiors. I’ll be ordering again and again as there are so many lovely products to choose from, thank you

"Excellent experience"

Excellent experience shopping with decor interiors. Item arrived broken with was the couriers fault realised it was a easy fix so suggested i fixed it and took a partial refund. Spoke to decor interiors and they sorted a refund extremely quick and communication was excellent. Item is fixed and looks amazing big thank you to the people at decor interiors. Would use again in a heart beat

"No products received and no credit…"

No products received and no credit given. Dreadful company, do not use!!!