"2 months, still no item"

I ordered a throw when it was out of stock knowing it would have a delayed delivery, that's absolutely fine. I then get an email that there has been a further delay, again fine. I then email to check the status of my order and I am informed it is being sent express delivery and that I'll receive a tracking number shortly.

It has now been 21 days since I have heard anything and my previous three emails have been ignored. It has been over two months since I placed the order.

I feel like I have been scammed and this company doesn't actually exist.

If anyone actually reads these, my order number is 34638

UPDATE

company apologised and offered me a £10 gift card and assured me my package would be delivered within the week. 2 weeks went by and nothing. I contacted the company again and I was told that according to their records it had been delivered. When I assured them that wasn't true, they said the would gey back to me. No one did. I then went on their website to check the item myself and their website now said that the item wasn't expected to come back into stock until 2025, and yet they were telling me it would be delivered any day now.

I eventually requested a refund after hearing nothing for weeks. I ordered from another website and received it in 4 days.

"Scam or incompetent? "

We took the cheap Decor Interior gamble and lost. 5-7 days delivery time. 2 weeks later, nothing. Not expecting anything to turn up at this point. Not sure if scam or just incredibly poorly run business.

"Still waiting my refund"

Placed order, two weeks after they told me that they do not have in stock the item . Asked for a refund, after another 2 weeks and a half, i still not have my money back.

"Happy customer "

Incredible customer service and communication from Sarah, would highly recommend.

"Stunning designer tray"

Delighted with my beautiful designer tray. As described, well packaged and super friendly company. Bought as a gift and love it so much I'm ordering another one for myself. Lots of wonderful high quality items to choose from. Highly recommended company.

"Satisfied customer"

Ordered a metal industrial shelf (at a reasonable price). It arrived quickly but damaged as appeared to not have been packaged well. But, a replacement was ordered swiftly and happy with the finished product. Would shop again at this store.

"Very satisfied customer "

Having read the reviews on here I’ve got to say I was slightly nervous about making my purchase. However I was pleasantly surprised. Yes the order took slightly longer than expected by about a week but the item was half the price I’d seen elsewhere. I received regular email updates and when it arrived it was well packaged and in perfect condition. I would definitely order from them again but just expect a longer delivery time.

"My Flamingo arrived today and I love…"

My Flamingo arrived today and I love it. Did wait a while but was worth the wait.

"Over two weeks and still NO sign of my…"

Over two weeks and still NO sign of my order despite emails.
Starting to worry this isn’t even a legit company!!!

"This company is appalling"

This company is appalling. I ordered some candle sconces 3 weeks ago, zero updates on delivery and me having to constantly chase. Being pushed back and having seen the other reviews I have now asked to cancel the order as I am unconvinced I will ever receive the items. It’s over £280 of stock and they have the cheek to charge 7.95 for ‘express delivery’ which I selected as I needed the items quickly. I am not confident the refund will be forthcoming either.