"Ordered a mirror and it took 10 weeks…"

Ordered a mirror and it took 10 weeks to arrive after being told it would arrive in 1. The mirror arrived broken. Asked them for a refund and they refused. Sent them pictures of how it arrived. They then blocked my phone number. Awful way to run a company

"This company steals from customers! "

Ordered an item on 4th November as a present for my 10th anniversary, and was guaranteed delivery within 3-7 days. Three weeks after ordering, item still hasn’t been delivered, despite me chasing constantly. The company has now stopped replying to my emails. They have stolen almost £80 from me. Do not order from this company. They are thieves and a lady called Sarah has lied to me in writing. I will be contacting the police, unless I receive a refund within 24 hours.

"Avoid "

Was informed at time of purchase that the item would be dispatched 5-7 days-10 days later still not dispatched, looked online for reviews, realised this had happened to others. Emailed customer email and cancelled order requesting refund due to delay, was informed that there was no email or person I could contact in relation to refund and it took a further 10 days after several emails to receive email saying refund was being processed. Still awaiting refund. Wish I had reviews first.

"Still no reply or refund of over £400 for returned items"

And it's nearly a month since posting my review "AVOID!!!! No refund for over £400 worth of items returned in Feb 2023!!!!!!" dated 27th Oct 2024 and I have still received no reply or refund from Decor Interiors. Absolutely shocking, avoiding my phone calls, emails and now reviews too!!!!!!

"I have been waiting for a floor lamp…"

I have been waiting for a flamingo floor lamp since July no lamp and not even Had the refund !why have I not had my money back £348.94

"Great Service "

Having trouble with the delivery initially I spoke directly to decor-interiors and they couldn’t have been more helpful. The item was then delivered promptly the following day and it is gorgeous. I am absolutely delighted with it. Thank you so much.

"Avoid "

I would like to express my disappointment regarding my recent experience with this company. I placed an order for an expensive table, expecting delivery within the promised timeframe of 3 to 7 days. Unfortunately, I did not receive the table for over two and a half months.

Throughout this period, I reached out multiple times via email, and while I was assured that my order would be shipped that week, those promises were not fulfilled. At times, I did not receive any response at all. When the table finally arrived, I found the quality to be unsatisfactory and broke. I won't be sending it back, as I'm confident they won't issue a refund.

Given my experience, I would advise potential customers to thoroughly research reviews before making a purchase. Thank you for your attention to this matter.

"First purchase and lovely company to…"

First purchase and lovely company to deal with. Unfortunately slightly damaged in delivery but dealt with immediately and despatched replacement. Young lady I spoke to was very pleasant and friendly. Thank you from a happy customer

"Beautiful wine racks easy to fit"

Beautiful wine racks easy to fit. Ordered another, unfortunately a slight delay in delivery. However they sorted it .

"Love my tray"

Love my tray - really well packaged and arrived really quickly - thank you