"From the day we walked in to a few days…"

From the day we walked in to a few days later when we chose new garden furniture we had the best service. Nothing was too much trouble and the staff were so helpful.
Jackie who my husband ordered our furniture was friendly, helpful and a credit too the company.

"Everything went perfectly."

We bought the Madrid rattan curved dining sofas, benches and height adjustable round table. We are very pleased with the product, both quality and price. We bought it at the Birchwood Garden centre where we thought that the staff were very helpful and friendly. Everything arrived on the day that they said it would. All nicely boxed up. The delivery people were very friendly too. All in all, as far as we were concerned everything was perfect.

"Excellent customer service…"

I bought my Cantilver garden umbrella two years ago but on first time of use the wind blew it over and broke a spoke. One year later I contacted Regatta to explain the problem. Although the guarantee had expired, they were helpfulness personified and sent a replacement part for minimal cost.
I have no hesitation in recommending this company …..

"Positive experience at Regatta Garden Furniture at Witham"

Went to the Witham branch and met Andrew who was very helpful without being pushy z.
He asked us what we were looking for and really let us choose what we wanted, he answered all of our questions easily and we got what we wanted, rather than what a Salesman told us we needed.
It was a good experience and Andrew was a real help pointing out the features of what furniture we looked at.
Would highly recommend Regatta.

"Just spectacular!!"

Just spectacular!!! Popped in to the Ipswich branch this morning without much of an idea what I wanted other than size restrictions and wanting it today.. as wondering through the showroom I was politely met by a exceptionally helpful lady who soon bought me up to speed on what’s what.. apart from smelling spectacular 😂she was brilliant 👏🏼.. made the purchase and the gentleman there was loading the car up without hesitation.. great product, sensual service and a thoroughly enjoyable experience… 10/10 and so so pleased 👍🏼👍🏼thanks Ipswich.. perfect sale.

"Needed replacement curtains & nets "

Needed replacement curtains & nets for 2.5x 2.5 gazebo My usual garden center that sold it to me could not help . I found Regatta excellent fast service and very helpful would highly recommend

"What a great after sales service"

What a great after sales service
I bought a garden set in 2017 just recently one of the chairs broke, on contacting regatta they agreed to replace the chair free of charge and promptly delivered it 10 days later
Not many companies can boast of this
Thank you Regatta

"Excellent customer service and great discounts!"

We visited the Ipswich showroom (Interchange Retail Park) this weekend.
The team were so helpful & professional, all displaying excellent customer service skills.
The savings deals they have on at the moment made a big difference to the total price.
After coming home and doing some measuring, we went back on Sunday and put our order in.
Due for delivery this Tuesday which is great as hate having to wait months!
Highly recommend this company - thank you to all of the team at this showroom 🙌🙌

"Rang their customer service to ask for…"

Rang their customer service to ask for a replacement part after storm damage . The customer service I received was excellent and replacement part sent to a store near me for collection . Thank you .

"Cold letter drop"

Hi
Up front you should know I have not purchased but did through my post receive a flier from your company. Straight away I went to bin it, for the following reason, any mail that lands cold and deliberately does not give any indication of the price of the items shown makes me wary. If you go to the expense of delivering a printed brochure surley prices indicative of the goods should be made in said advertising.
However on logging onto your website I can see why you do not price on advertising, it would take a massive bank loan to meet your pricing structure, we do have the same units as you are selling (Boston high back set) but paid lower than half price for ours with full guarantees from a national garden centre. Made in China basically the same quality just a big price hike, even with the sale discount (how do you sell this for nearly £7000) I am amazed.