GiftRound

Business Services
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45 reviews
Overall Rating
Customer Reviews about

GiftRound

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Sarah Edgar

5.00/5.00

"Efficient customer service "

We made a collection for a couple who were getting married. The system worked very well and there was a good choice of things on which to spend the money collected.
One minor glitch was that the card with the messages hadn't arrived the day before we were due to make the presentation. I suspect this was the fault of Royal Mail rather than GiftRound. I tried to phone the GiftRound number given on the website but there was no reply. So I emailed customer support and within an hour had a reply from Stu, offering to send another card by guaranteed next day delivery. He also explained that I could print off the messages (I hadn't spotted that but it was there on the website). I asked for the card to be sent again, and indeed it arrived the next day in time for the presentation. Good customer support -thanks.
I will certainly use GiftRound again.

22/01/2025

Bridgett

4.00/5.00

"Excellent customer service "

I used GiftRound for a collection for a colleague and it was super easy to organise.
Despite several attempts to upload ID the website kept saying there was an error with my images. I emailed customer service who responded, uploaded the photos and sent the bank transfer all within 5 hours. Excellent customer service from Stu, thank you!

04/01/2025

Abigail

3.00/5.00

"GiftRound on giftround.co.uk is a…"

GiftRound on giftround.co.uk is a decent platform for organizing collections for colleagues' gift funds. It's relatively easy to set up and manage, though not without some hiccups. Customer service is helpful and prompt, which is a plus. Overall, a fair option for workplace group gifts.

06/11/2024

Sarah

1.00/5.00

"Scam company"

Scam company. They insist on verifiying your identity before you access money through an account I’ve created using my gmail account (surely that is secure??!) I keep uploading my ID documents and all I get is processing and the page times out. Avoid this company

03/11/2024

Carol Barton

5.00/5.00

"Exceptional Platform for Organising Gift Funds"

GiftRound is an absolute game-changer when it comes to organising collections for colleagues' gift funds. The platform's functionality is simply fantastic, making the entire process smooth and hassle-free. From setting up the collection to managing contributions, GiftRound streamlines everything beautifully. I can't recommend GiftRound enough. Thank you GiftRound :)

10/05/2024

S Green

5.00/5.00

"Lovely small business with great…"

Lovely small business with great customer service. So handy and really easy to use! Can't think of a better option for group gifts, especially in workplaces.

12/04/2024

Sophia

5.00/5.00

"A brilliant idea & so easy!"

A brilliant idea! We did a collection for the teachers at our school and it's so much better than the hard working teachers receiving 30 candles or boxes of chocolates. They can buy what they want or need with the vouchers, or splash out on a meal. It was so easy to set up, manage and process once the collection was completed. A lovely touch to have all the comments sent to you too. I called to ask some questions and Claire Thompson was so prompt and helpful. Highly recommend this for collections for any occasion!

15/12/2023

Chloe

5.00/5.00

"Great customer service"

The website is incredibly easy to use and great because we don't see each other in person until the day of leaving/gifting. I have needed help a few times and the main reason for this review is the great customer service. Very quick and informative which was much needed at the time.

08/09/2023

Vicky

5.00/5.00

"Very user friendly and excellent value for money and quality"

The whole experience was so easy, from start to finish and very user-friendly for both myself as the "administrator" and for my colleagues as contributors. A great selection of vouchers for which you don't pay an admin fee so 100% of the collection went to the lady who was retiring. The card I ordered was extremely good quality and all the colleague comments are elegantly printed out and stapled within the card - very good value for only £5.00. Arrived within 2 working days. I easily printed out the garden centre vouchers to include within the card.

27/06/2023

Alexa Rezelman Sabanegh

5.00/5.00

"The platform is very easy to use"

The platform is very easy to use. We collected money from parents for teacher end-of-year gifts. We needed help splitting the funds at the end and the support team was always available to talk us through the process. I will be using them again to help us with teacher gifts next year. Friendly and easy service.

08/06/2023
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