"David was very helpful with our…"

David was very helpful with our reserton hange

"Great Customer Service"

During my reservation process, I got a chance to work with David. He was courteous, helpful and proactively offered me options to handle changes to my reservation. Really pleased with the service.

"Muy buena disposición y amabilidad me…"

Muy buena disposición y amabilidad me solucionó el problema

"Jose Manuel was really helpful"

Jose Manuel was really helpful

"Juan Carlos was an excellent agent."

Juan Carlos was an excellent agent.

"David did an excellent job at helping…"

David did an excellent job at helping me obtain my reservation details.

"The price is so good although it takes…"

The price is so good although it takes a while to get the confirmation, very good experience overall!

"Great deal, but poor customer communication"

I was delighted with the price. But interaction needs to be better. After I placed my order I saw a confirmation web page, but did not get a confirmation email and I began to get nervous. I reached out to the phone number on the confirmation page and got a busy signal, sent email to the address listed and it bounced. This got me very worried so actually got worried that this was a scam and turned off my card. However 48 hours later I did get a call from customer support who were very professional in communication and sending me an actual e-ticket after which I paid the balance. I would recommend that they improve the communication.

"Great deals, unbelievable !"

Can you believe it??? What a great Deals :D
I would like to shout out Juan Carlos
He helped me with a second reservation of 6 tickets! He made sure I obtained my tickets via email and gave me a phone call. He was able to assign the seats so my family can be together. Just be ready to wait a little bit for the confirmation email to arrive. This reminds me of in-person travel agencies back in the day. Great customer service. Give them a try!

"Excellent staff David Johnson helped…"

Excellent staff David Johnson helped get my email added so I could receive the flight information