"Brilliant service"

Brilliant service! I would happily use again.

"In stock on line placed a decent order…"

In stock on line placed a decent order with next day delivery . 3 days later says out stock been 7 days no refund as of yet

"The wrong products were delivered"

The wrong products were delivered. You cannot talk to anybody just email and it takes days to respond. All they had to do was send the correct item and tell me where to return the incorrect item. 7 days, 3 phone calls, and 4 emails later I still don’t have my parts and have incurred costs from a plumber. Poor poor poor

"Still waiting on full order"

Order was delayed due to the shower tray not being in stock, no notification to make me aware, I only found out when ringing to see when my delivery was arriving that day, it wasn’t and no one told me, so arranged for part delivery for next day. I’ve only received part of my part order as the panel was damaged in transit so had to be sent back. Had a call this is now out of stock so have to wait I asked if they could add to my outstanding and they wasn’t aware of the outstanding shower tray. So will wait and see if the panel and tray arrive on the booked date and it any good. The product it’s self is great for the price just need to work on the admin and logistics

"Dreadful Experience"

Avoid, avoid, avoid. Absolutely terrible. Website shows goods in stock, two days later received an email advising items unavailable. Waited three weeks for a refund and this was after chasing them / phone lines not answered and customer service via email extremely poor. Will never use Bathroom Planet again and will not be recommending to our customers either.

"Good service"

Good service , right product delivered without any issues

"Prompt and Professional and a great…"

Prompt and Professional and a great product. Thank you

"Excellent products at great price"

Excellent products at great price. Received good advice and support from customer service and sink and taps arrived very quickly and well packaged.

"Reina Cavo Towel Radiator"

Bathroom Planet had the best price I could find online. Ordered easily and arrived within a few days. Looks fabulous!

"Not delivered on the day promised"

Not delivered on the day promised, I don’t think it’s the Armytage shanks one which I thought I had ordered ,