"Bath & Basin Wastes"

Competitive prices for the items I wanted, but dropped a star due to inflexible delivery arrangements. I was emailed with a delivery date, but given neither an estimated delivery time nor any opportunity to reschedule, which is not really good enough. Also worth noting that the items were delivered only in the manufacturer's own packaging - they were fine, but this could have made them more vulnerable to damage in transit.

"would buy from these guys again"

would buy from these guys again

"Not happy didn’t receive item or refund"

Not happy didn’t receive item or refund

"Great products and a brilliant service A*****"

Great product at a good price, unfortunately the item was damaged in transit (Not the suppliers fault), but it was replaced immediately with no drama at all, will defiantly buy from here again.

"Delivery delayed 24 hours but I was…"

Delivery delayed 24 hours but I was kept well informed.

"Smoooooooth from order to delivery"

Smoooooooth from order to delivery

"Fast and efficient"

Only ordered a towel rail, but it was well packaged and arrived promptly. It’s now installed and looks great.

"Good service throughout"

Good online ordering, quick delivery, good product

"Product, service and delivery"

Excellent service. Quick, easy and straightforward. Very happy with delivery, product and service

"Wish I had read these reviews before…"

Wish I had read these reviews before ordering but they have lost our business as they are an absolute shocking company to Deal with. I placed an order that the items said in stock, a few days later they cam back and said the items are out of stock and will be 2 weeks. I decided to wait as they are items I use regularly so ordered some elsewhere and received them next day. I chased these items up after 3 weeks to say they will chase them up with stores. Long story short is I have received 3 of 6 items after nearly 6 weeks and I am still chasing them up and being given excuses. I have now started my own list of companies not to use again as we are in the bathroom industry so place a lot of orders and Bathroom planet are on that list and I will definitely not be using again