"Excellent product and delivery would…"

Excellent product and delivery would certainly use again 👍🏼

"Multiple cracked baths delivered"

I ordered a bath, it turned up cracked and the replacement is cracked also
The packaging is poor. So not surprised this happens. This is causing real delays with my builder . It's very irritating

"Great online store"

Great online store, competitive prices,, easy ordering and item arrived on time as per email.

"Lovely radiator"

Great product , super easy transaction.
Fast delivery .

"No one answers the phone no email reply…"

No one answers the phone no email reply waiting on delivery with no updates

"Have not received my purchase or any…"

Have not received my purchase or any communication about when it will arrive

"Ridiculously expensive delivery cost…"

Ridiculously expensive delivery cost and I still don’t have what I bought and no idea when it will arrive.

"Be careful if you order from bathroom planet"

Emailed to check all items were in stock was advised that they were ordered. Delivery was very quick however per of my order was a complete toilet only to find that they only delivered the toilet seat and sent me an email saying the rest of the toilet is on back order no time line of how long this back order might be. Quite hard to get hold of them on the phone so emailed them and was told 3-4 weeks! So asked for a refund for this item which I was told would be done. In work one day without any notice I had a call saying someone was looking for my address to pick the toilet seat up I told them I couldn’t get home so they said they would pick it up next time in the area. Well I did ask for some notice so I can be there still waiting to hear from them and waiting for my refund

"No delivery of item"

Ordered a RAK matt black toilet on 05/02/22. The toilet was delivered promptly and it was only on inspection I noticed the flush plate hadn't been delivered, I e mailed to be told it would arrive in a few day, after a week of it not arriving I e mailed again and got no reply, I rang to be told it would arrive with 7-10 days. 14 days later still no flush plate. I rang again and was advised they weren't sure when they would be coming in stock and somebody would ring me back (that was 6 days ago) so now my full bathroom has been refurbished my plumbers are long gone (and are super busy so will be a nightmare to try and get them back to install plate when it eventually arrives) 7 weeks after ordering still no flush plates and no dates of when it might arrive.

"Really good 👍 price and also a safe…"

Really good 👍 price and also a safe and secure deli