"Delivered as mentioned and product as…"

Delivered as mentioned and product as described. Would happily use again.

"Super fast delivery from order to…"

Super fast delivery from order to receiving, however the delivery charge was very pricey I felt.

"Poor customer service"

Poor customer service. Pretend to assist with problem. Had to go direct to manufacture ( Roco) to resolve issue. New parts supplied direct and now working perfectly.

"Excellent speedy service"

Excellent speedy service

"Straightforward service"

Straightforward service, told quickly what wasn’t in stock, what was, was delivered quickly.

"Product was exactly as described at a…"

Product was exactly as described at a very competitive price. Delivery arrived in good time and good to see a lot of care and attention had been in how the parcel was wrapped.

"Roca Cabinet"

Great communication throughout the process (ordering - delivery)

Exceptional value for money delivery costs little steep but very very happy.

"excellent service"

excellent service, prompt delivery and very helpful advice on the phone. Also the best price I found. Would definitely recommend

"Toliet seat replacement"

I wanted to replace 10 yr old Roca Nexus toilet seat. Bathroom Planet id from photos of the toilet bowl matched what I thought they were.
I also checked the appropraite seat match with manufaturer Roca
Patience needed for it took a few days for B-Planet website payment page to become accessible to me.
The seat suits the shape of the toilet pan - but the fittings were different - not Bathroom Planet fault.

Anyway, I had not been aware that the old fitting nut could be allowed to drop into the inaccesible back-too-wall toilet - and the new toggle bolts placed from the top with needing underneath access.
Then all was good and satisfactory

"Excellent prompt service"

Excellent prompt service