Bathroom Planet

Interior, Garden and Utilities
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866 reviews
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Customer Reviews about

Bathroom Planet

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MS JANE STEPHEN

5.00/5.00

"Great service all round"

Great service all round. Easy to navigate website. The only place I could find all the pieces we were looking for. Good communication and prompt delivery. Highly recommended.

16/12/2021

Christine Shakespeare

5.00/5.00

"Correct items received on time"

Goods arrived as described and on time. Would use the company again.

15/12/2021

Eileen Griffin

5.00/5.00

"Excellent service"

Excellent service

15/12/2021

CHUN KIT CHRIS LAW

1.00/5.00

"They don’t even know they are out of stock"

They don’t even know they are out of stock for the items I purchased only after I placed the order and got the email stating the lead time is 4-6 weeks. Pretty bad.

13/12/2021

paul edwards

1.00/5.00

"Ordered shower tray with riser kit"

Ordered shower tray with riser kit, site stated goods was in stock paid with paypal all good. Email sent to me stating goods are out of stock & will not be back in stock for about 6 weeks so asked for full refund, goods purchased on 6/12/2021 they told me that it will take up to 14 days for full refund, today is the 13/12/2021 still have not received refund. Don't not order anything until you ring up first or you will be like me still waiting for my money back pis poor service will never go to this site again & i am a builder.

13/12/2021

Terence Pavey

5.00/5.00

"Good information from customer service."

Good information from customer service.
Delivered on time & in good order

13/12/2021

MR TIMOTHY E MOULDER

1.00/5.00

"Waste of time"

Informed that the stock wasn't available, after I ordered. Avoid.

13/12/2021

McHales

5.00/5.00

"Excellent service"

Excellent service.
Straight forward ordering and delivery tracking.
Purchase arrived well packaged.

11/12/2021

Rilwan Onasanya

1.00/5.00

"Terrible return system"

Terrible return system

09/12/2021

Mark T

1.00/5.00

"Company possibly closed down!"

Update: Phone is no longer answered. Just goes to voicemail. This is during their opening times. Possibly closed down. Advise not to place any orders.

Ordered an item in October for delivery in 3-7 working days. It's now 9th December and having been delayed and delayed my e-mails are now being ignored. However, the items is still available to purchase on the website and still quotes a delivery time of 3-7 working days. Companies like this just don't care that their customer might need the items by a specific date. They take the orders and money regardless of having the items in stock. It's an appalling practice. I will never order from this company again.

09/12/2021
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