"Did not realise when I ordered that…"

Did not realise when I ordered that delivery required me to be in. Got notice on the Monday that delivery would be between 08.00 and 18.00 on the Wednesday and that additional charges could apply if I was not in to sign for it. Waited in but no one turned up.
Phoned on the Thursday to find out what was happening. Today, Friday , at 12.02, I get text to says goods will arrive between 13.44 and 14.44, so i have to be away from work again. Delivery made 14.20, so I guess second time lucky. Should I be due compensation for this?

"Competitive price"

Competitive price. Excellent customer help centre advice. Faultless delivery and service.

"Delivery exactly as planned"

Delivery exactly as planned. Simple to order. good service.

"Very quick delivery. Very responsive to emails"

Very quick delivery. Very quick at replying to emails . Product as expected. Would happily use again . Keiran

"Great company"

Great company, allways deliver.

"Excellent service from Bathroom Planet"

Excellent service from Bathroom Planet. Fast delivery, easy to contact Customer Service, good price. Item not fitted yet but appears to be fine.

"Only because I can’t give no stars or…"

Only because I can’t give no stars or less,
I ordered as bathroom screen and had my pregnant wife who was days away from her due date waiting in all day, too paranoid that if she went for a Lie down that she wouldn’t get to the door in time, for it only not to arrive, I contacted them explaining my wife’s state and how annoyed I was that I wasn’t contacted as to why it wasn’t being delivered, was given an excuse of it being damaged and it will be sent out the next a day, again she Waite by the front door all day for it not to arrive and no explanation, I email to say how furious I was and wanted a refund straight away, a week later and I’m still waiting, I would avoid this tin pot company if I was you

"Excellent service."

Excellent service.

"Order for Elisa towel rail"

Ordered Elisa towel rail online, best price I could find. Requested a delayed delivery. All went well no problems, packaging looks good but need to check inside. Pleased with service.

"Still not received my goods!"

Still not received my goods!