Sam Patient Services

Health & Medical
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150 reviews
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Sam Patient Services

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Peter Chapman

5.00/5.00

"Great experience with sam patient…"

Great experience with sam patient services from the pick up at the airport to the translator that was with me everyday there was no waiting around the appointments all organised before we left each day big thank you to my translator she was great making me feel ok about the trips to the eye specialist i got the ok today that the surgery has gone excellent and happy to fly home tomorrow and to add the hotel is 5*

11/12/2024

Sarah

5.00/5.00

"Lens Replacement Surgery"

I am very happy with the package I received from SAM Patient Services. From my arrival at the airport there were friendly and informative people who guided me through the whole process. I was able to get any questions answered immediately both during the hospital visits and at other times via What's App so I always fe lt well supported. The hospital was excellent and staff made sure I was confidant every step of the way. I have now had both lenses replaced mand am pleased with the results. Afterwards SAM'S staff collected my medication for me and went through what to take when and for how long which was very helpful. I would definitely recommend them.

21/11/2024

customer

5.00/5.00

"Loved the fact we had a dental plan as soon as X-ray was done "

Loved the fact we had a dental plan as soon as my x-ray was done
Communication with clear thank you Doruk 😊
I’m really happy with my bridge of 4 new teeth
My dentist was amazing
Dental treatment is always uncomfortable but the whole team worked to make my experience one I am forever grateful for 🥰

23/10/2024

Murat OZLU

5.00/5.00

"I would like to thank sampatients who…"

I would like to thank sampatients who took care of everything from the moment I landed at the airport. I contacted them for a procedure of 6 implants and 16 crowns. The treatment applied to me was 4 implants, the remaining difference was returned to me. Everything was explained honestly and I would like to thank my consultant Doruk Bey who was with me at all times. It was a very fast and painless treatment with the smiling face and experience of my doctor. Thank you Sampatinet Services

12/10/2024

Geoffrey Gent

5.00/5.00

"Amazing service with Sam Patients"

I travelled to Izmir Turkey with SAM patient services for lens replacement surgery, 1 tooth implant and teeth whitening. After extensive research in England, Prague and Turkey I feel I made the best choice. From first contact with Deniz at Sam Patients all of my questions were answered fast and professionally. We were picked up from airport taken to 5* hotel where we were met later that day by Deniz and Doruk and taken for eye tests and consultation with eye surgeon Dr Murat. I had booked to have trifocal lenses,however, after initial tests Dr Murat advised me this would not be advisable as my eyes were badly damaged from Lasek and Lasik treatment I had previously in the UK. After a number of test to ensure all measurements were exact Dr Murat offered a different treatment using different lenses in each eye in order to get the best possible result. I expected to pay more for the surgery but was given a refund same day as told cost was lower. Deniz and Doruk were with us all along providing translation and guidance where needed although Dr Murat spoke extremely good English. I cannot praise Dr Murats work and care highly enough! He thoroughly explained all options and outcomes spending extra time to ensure I was happy with everything. My eye surgery was painless and my sight within a few hours of each surgery was way better than I could ever have expected. I was given all drops (3 types) with a fully typed up in English instructions for next 6 weeks. I was given all medical reports and card for each lense used which is recognised around the world.I have no hesitation in recommending Sam Patient service. Customer care from start to finish was amazing and my treatments were first class.

11/10/2024

James Reilly singer

5.00/5.00

"Absolutely happy with my teeth "

Absolutely happy with my teeth . Worth the little pain in the end
My interpretor doruk was pleasure to be with and help me thru all the percedures a gentleman . Thank you doruk

10/10/2024

Aina O Brien

1.00/5.00

"everything is horrible and not…"

everything is horrible and not professional at all, they good to you in beginning so you can lose your attention and then they just take your money and do horrible work for hen that’s it, I did my teeth 18 months ago with them and since then I was go back 4 times there, it’s like I’m living next door had to pay for tickets, flights etc.. Im from Edinburgh myself so now It’s m still have problems with my teeth, pain and few crowns is cracked but they said it’s strong material so went with it which is zirconium crowns, and they did root canal clean which is wasn’t completely done and now i have big pain and all they say to me come to clinic for free consultation, now I don’t know what to do about all this and I hardly recommend do not choose sam patient service if you don’t want to end up like me basically now I was left alone with all this, it’s disaster.

14/09/2024

Wickedchick

5.00/5.00

"Sam’s Patient Services -Izmir, Turkey"

I travelled to Izmir with Sam’s Patient Services after doing thorough homework on lots of clinics both in the UK, Turkey & Latvia. After speaking to former patients & friends who had also used Sam’s Patient Services I contacted them via Facebook & then WhatsApp which made it incredibly easy to communicate & get replies quickly. They were thorough in explaining everything & the process for when you arrive in Izmir. I chose a Gastric Sleeve & they explained who my Surgeon would be & the care I could expect to receive. They collect you from the airport & arrange all transfers between the hotel, hospital & airport, they were always on time which takes away a huge amount of worry. The process was very smooth & I can’t say how great my Surgeon Dr Bulgar & his nursing staff were. The nurses check on you regularly, I found every hour or more even through the night topping up antibiotics, pain relief, etc. The hospital was very clean, modern & well run. The whole process was very smooth & Sam’s Patient Services are with you at all parts of your appointments to translate & explain what’s happening next. We stayed at the 5* kaya Thermal Hotel, Izmir resort on arriving & after my operation for 3 nights. All was organised & included in the price quoted by Sam’s Patient Services with no hidden fees.
If you’re thinking about booking with Sam’s Patient Services go ahead & do it!

22/08/2024

Phill Lewis

5.00/5.00

"Professional, genuine and efficient organisation."

After approaching other companies and researching i opted to use sams services. I came from derby uk for lense replacement and a fron tooth crown replacement. The service sams offer is first class. Everything is coordinated for you. You have a translator with you at all times who goes above and beyond his role as translator. The lense replacement was painless and the surgeon very good and friendly and honest. The tooth replacement was excellent value for money. There may be other companies offering a cheaper price but these guys gave you a price and that was that. No trying to upsell you. Great service.

21/08/2024

John Gott

5.00/5.00

"Trifocal Lens Replacement Surgery"

From being collected at the airport, everything was good, I chose a different hotel initially as I couldn't fly out on the days suggested, unfortunately the hotel didn't have any swimming pool or rest areas outside, I asked if there was any chance that I could be moved to the original hotel and they moved me without any problems. The first day of surgery, I had my eyes thoroughly tested on about 6 or 7 different machines by the professionals. I was then taken for a blood test and prepared for surgery, during surgery I felt a slight bit of discomfort but other than that, it was good. I had an eye patch to cover my eye, went back the next day to have the eye checked.
The doctor was happy with the results & told me that it couldn't have gone any better, I was then prepped again for the second surgery, and the same procedure, I was given several lots of eye drops to be administered at different times of the day.
I have just come back from my final check & had my eye covering removed.
My eyesight is a little out of focus but that is to be expected, the doctor said that it should come back to normal after about one week.
I'll repost when my eyesight has settled down, overall, everything was handled professionally and I wouldn't hesitate to recommend Sam Patient Services to anyone

14/08/2024
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