"Get a loan anywhere but here"

Rude, lying time wasters. After assuring me that they would respond within time constraints to my complaint they have now ignored the second deadline!

Do NOT use this company if you want to be treated as a normal human being! They do not care about their customers and will do everything possible to make your life hard stay well clear. I, and many others I know have reported them to the FCA and watchdog.

I know times are hard for many people just now but honestly go elsewhere do not give these liars your custom

"Best of the best"

Best of the best. Got the money in a few minutes, no hassle.

"Great customer service"

Great customer service

"final response from sunny loans"

just received my final response from sunny loans regarding my affordability complaint,stated that as i managed to pay the loans back on time each month and in full they were not classed as unaffordable and therefore they are unable to uphold my complaint, also stating that before issuing the loans they did numerous credit checks.
If they had done these credit checks as they say they would have seen the debt i was in with other companies offering these loans ,borrowing from one to pay the other and vice versa,and taking one loan out straight after another or within a few weeks of each other does not make it affordable regardless of whether it was payed in full and on time every month.
My complaint will now be taken to the FOS to prove that the loans they issued to me were unaffordable.

"After sending in an affordability…"

After sending in an affordability complaint showing them how much debt I was in at the time of the loans they decided to not agree with me. In their final response they started they checked credit reference agencies which if they had they would have seen the amount of other payday lenders I was using at the same time.

They also stated as I managed to pay back on time (using other payday loans to pay off) the loans were affordable!

I will now send my complaint to the financial ombudsman for review as using more debt to pay of debt does not make it affordable!

"Quick and easy to use"

Quick and easy to use

"Whilst they were very good at dealing…"

Whilst they were very good at dealing with my affordability complaint they are being very slow with processing my refund.

"Great"

Great and wil daffo have a other with u

"Fast easy excellent service"

Fast easy excellent service

"Customer service dealing with unaffordability complaints"

Customer service dealing with unaffordabilty complaint very poor. Since sending decision, and further details sent from myself to support case, no indication of timescales for response or decision.