Lace & Favour

Event Management and Logistics
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729 reviews
Overall Rating
Customer Reviews about

Lace & Favour

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Jane Denton

5.00/5.00

"Very pretty earings and bracelet"

Very pretty earings and bracelet, prefect for a wedding. Beautifully packaged, quickly delivered and a good price. Thank you.

19/02/2025

MASCHERONI CRISTINA

1.00/5.00

"I have ordered 2 items in January and I…"

I have ordered 2 items in January and I haven't still received yet!

19/02/2025

Sue W

5.00/5.00

"Lovely necklace"

Bought a lovely necklace to match earrings I’d previously bought . Quick dispatch . Great quality

19/02/2025

Sue

4.00/5.00

"Pretty Jewellery"

Product nice, although a bit pricey for what it is. Good service.

18/02/2025

Andreea Comănescu

5.00/5.00

"Nice designed"

The comb is nice designed and perfect for my wedding dress. The delivery was fast and the customer support helped me promptly because I had a problem with my delivery address.

18/02/2025

Fiona Burns

5.00/5.00

"Excellent service"

My order from Lace & Favour was beautiful.The web site was easy to use.Delivery was quick.If anyone wants wedding accessories use Lace and Favour.

18/02/2025

Jessica Bucceri

1.00/5.00

"Very poor customer service when there…"

Very poor customer service when there is an issue.

Should not offering shipping to the US if it’s going to cost the customer $50-$150 to ship them back if they don’t fit. You also have to fill out customs forms and it is very complicated and they do not want to give any assistance. Instead they just ghost the customer. Never dealt with a business with such poor customer service.

18/02/2025

Mr Chris Jones

5.00/5.00

"Eve shoe wide fit "

Excellent service, easy website and when I phoned the company to ask a question the staff were very helpful !
Thank you
Excellent quality shoes

17/02/2025

Carole Guest

5.00/5.00

"The wedding shoes were a perfect fit…"

The wedding shoes were a perfect fit and looked amazing- looking forward to my wedding.

17/02/2025

Julia Strunk

1.00/5.00

"I am really happy with the product but!"

I am really happy with the product
But unfortunately I had to pay the customs clearance myself and I have been contacted by FedEx multiple times as the commercial invoice did not match the final invoice.
The person I contacted at lace and favour was not helpful at all.
It should be mentioned clearly that the customer has to handle and pay the transport. This was very very disturbing.

17/02/2025
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