"Never received product"

Never received product. Customer service will not give any updates on replacement. Do not order from this company. Scam.

"It was worth the wait!"

Customer service was amazing! While it took quite some time for the wig to arrive, it was worth the wait! Soft fibers, beautiful color, good quality! I'm very happy with my purchase.

"FRAUD!!!"

FRAUD!!!
THIS COMPANY IS BASED IN CHINA!
THIS COMPANY IS FRAUD!
Never received my order after paying.
NINE emails later, 3 months later, no product delivered.
No refund issued.
DO NOT order from this company.

"I had a problem with the wig I ordered…"

I had a problem with the wig I ordered and the problem was taken care of.

"I wanted to return with their easy…"

I wanted to return with their easy return policy. After 9 emails I was done. They want you to send it to China an not america. I insisted there easy returns do not disclose the return is to china an not usa. I spent $ 75 an got back $ 27 62. Not ok. I will never do business with Miss leading companies anymore.
Not worth the headache.

"Great customer services"

Great customer services! I had an issue with the colour I chose however Chris from customer services responded straight away ending in a satisfactory conclusion. The topper I received is great. Highly recommend.

"Non-delivery of an order"

I ordered a wig from wigyy.com some time ago. I never received a confirmation of the order. I emailed with their customer service several times requesting an update, always getting an assurance it would be shipped at “the earliest possible time.” To date I have still not received my order, or a refund. I will never order anything from this company and will tell everyone I can to steer clear of it, too! They are frauds!!!

"They do not look natural to me and I…"

They do not look natural to me and I have been arguing with their customer service for weeks for a refund. The best they have offered so far is 25% refund with a coupon and keep the product. Not at all what their return policy states. Not happy at all. Returns are to China, not worth sending back, would cost too much.

"The person i communicated with was…pleasant"

The person i communicated with was pleasant. i needed to return wig but he offered a 15 then 25% refund or the address to return

"The texture of this hair is very soft"

The texture of this hair is very soft. I'm going to dye it just some strands through it and then I will be able to give it a better rating.