Alder
Janie
"Steven was very helpful"
Steven was quick, knowledgeable, very understanding, and polite. I wish all customer service was the same.
Marty Trujillo
"Awesome Customer Service"
Steven answered all of our questions quickly and efficiently. He helped us change out the 4 extra sensors by sending us the return receipts and once Alder received them he will be exchanging them for a glass break and a motion sensor since we didn’t realize 4 of our windows do not open. He was awesome with great Customer Service!!!
Ron Martinez
"Davis was great as he took the time to…"
Davis was great as he took the time to help me when technical support was overwhelmed with other callers.
Polly Bonta
"Awesome Team"
Everyone was very pleasant, easy to talk to, & explained all that's involved with this system.
Monique Martinez
"The service was great"
The service was great. Just one thing is I wish I was told from the very start that I would be having to install my own system.
linda defrand
"My customer service agent was wonderful…"
My customer service agent was wonderful I enjoyed her service the time that she took out to explain everything to me in great detail
Yannisha Donahue
"Kadija was very helpful"
Kadija was very helpful. Everyone that I’ve spoken to have been very kind & helpful.
Latoya Ricks
"My experience was great and straight to…"
My experience was great and straight to the point!!!!
Catherine Luke
"I had a great experience with customer…"
I had a great experience with customer service today. Very great work ethic and speak was very clearly and understandable. Keep up the excellent integrity.
Choua Vang
"Fixed App…"
My app did not work properly and all it took was 1 text and it got fixed within 2 days. This is a great customer service feature because it saves me a lot of time from having to be on the phone to resolve a technical issue that needed time to fix.
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