"worst company"

I sign up for services, specially text, the account was never set up, they collect your funds up front, then dont provide the services, there is no one trained to answer your concerns, they dont even respond to emails either, worst company i have ever deal with it!

"We love the versatility of…"

We love the versatility of communications among various devices (desk ph; ipad; computer; cell ph.) And that R/C can be on the go. If I'm not mistaken, when making R/C calls on your cell, it does not count against your cell usage

"Horrible experience"

Horrible experience! They waste your time is what I can comment the most. The system is sloppy and confusing. When I canceled they put me on hold and then a month later I still go billed. But I'll never get that time back

"worst customer service"

worst customer service, no one in their uk office, no one picks up, no one replies to emails, and then when you call their American branch, and tell them, instead of helping or fixing it, they hung up on you, terrible service, I would avoid them at all cost

"Ring Central is an overpriced disreputable company"

Ring Central is an overpriced disreputable company that affiliates with other disreputable companies. We were lulled into signing a 3 year contract with them with the representation that the cost would be less than our current VoIP carrier, instead we are paying double what we used to pay for the same service. Ring Central has refused to cancel the contract, even though the company that misrepresented the saving cancelled its part of the contract. We will get rid of them as soon as possible, and return to our previous VoIP carrier: Hover Networks. Stay away from Ring Central, they are a rip off.

"I am having a hard time setting up my texting"

I am having a hard time setting up my texting and have not had NO help when I call customer service they always tell me to fill it out on line instead of walking me thru and providing help as to what is being asked this has been an an ongoing issue for over 1 year now and if I didn't need the number I would have canceled this service already !

"New Businesses beware"

As a new small business we were trying to be proactive and anticipate needing a call service of sorts. We got involved with RingCentral and out of the gate it was a headache. They got the numbers wrong for the main number then my extension and my partners extension. It took them quite awhile to fix that. Now my partners personal number is associated with our business which is exactly what we were trying to avoid. Then we reached a point of needing to text with our clients for ease of communication. Ring Central kept denying our request. The reason was because we were Affiliate Marketing. I repeatedly told them we were not yet they didn't want to listen. Very happy to take our money.

If you are looking for just calls they are ok. If you need more then be warned you will not get the experience you are looking for.

"I love that when I can’t get to my…"

I love that when I can’t get to my phone, I can see my emails!

"Total mess"

Total mess, support is lacking and does not know what they are doing. Poor setup and poor product

"The phone doesn’t always ring"

The phone doesn’t always ring. When it does ring, if we miss a call, it doesn’t always show up on the missed call log or it shows up as our primary number, or it shows up 30-60 minutes later.