WorldStrides
Kelly
"Get trip insurance :)"
Loved my trip overall. We did not get to experience Hawaii to the fullest due to a 16 hour delay from our home airport to DFW. Explorica threw their hands up and shrugged. They were not great at communicating to the tour group and even the tour guide what was going on. The tour guide messaged the group leader that we were about to land, but we were still at our home airport.
Hawaii- One person from the tour group made it to Hawaii on time since their departure airport was different. The tour guide took their own family to the dinner that OUR GROUP paid for. No refund has been granted for the almost 2 days missed in Hawaii. I do not expect it to be granted, considering the quality of customer service.
Australia and New Zealand were great though. Tour guides were informative and friendly. Once the trip got back on track it was great!
Cody Hartzler
"Our tour director was exceptional"
Our tour director was exceptional
Coach
"Our guide"
Our guide, Michael Wighton was tremendous. He was so helpful and organized. He was thoughtful, kind, super knowledgeable, and friendly. He was a great resource for kids and coaches. The kids connected with him as well as the adults. He's a real pro and was critical to making our experience so wonderful.
Frances Dockery
"I would have liked to have a choice for…dinner"
I would have liked to have a choice for dinner, only 4 nights out of 12 had any choice, always French fries, never salad. Accommodations in one place were not very good, no hot water in sink and shower very hard to manage.
Mason Boatner
"Go to soain"
It was super fun and the friends that came along made it such a good experience. The exposure to the different culture and ways they do stuff was super neat.
Andrea Garrett
"Very disappointing experience "
We had major travel delays. It took us two days to get to Switzerland. When we missed our connection in Chicago, World strides booked us a hotel through a service (I think Expedia) and after waiting in a line at the hotel for 2 hours were told there were no rooms because they were overbooked. We were supposed to have 3-4 concerts during our 10 day stay, but only two venues actually materialized. This for a trip that had been in planning for nearly two years. We had a British tour guide for Switzerland instead of local guides who knew the country best. It felt like time after time, World Strides had dropped the ball. It was a very disappointing experience.
Jacob Ward
"The start of this trip was terrible"
The start of this trip was terrible. American Airlines had a missing part that greatly delayed our trip. Explorica was confused and not helpful during this stressful situation. It took American so long that we missed an entire day at Hawaii. I understand that Explorica could not change what American did, but we should have gotten a refund for missing meals and not going to the mountains. Better communication and a refund would have made this much better. The rest of the trip was great. I had a blast in Australia and New Zealand. Everyone and everything was great there
Renee Bradberry
"Overview of DC trip - Cherryland middle school"
Buck our tour guide was incredible! He not only gave us valuable information, but also allowed the students to take in the information we were passing by.
Rich at the hotel was great and organized and Tony our driver was safe, on time and also informative.
MELISSA OATMAN
"Our tour guide made the tour!"
Our tour guide was fantastic. I wish our hotels had air conditioning, but the overal tour was amazing.
Lori Lamb
"Scotland"
The trip as a whole was wonderful. Learned a lot of Scottish history. Our tour guide was very knowledge and fun. Packed so much into 9 days. The one thing that was disappointing was the pre-planned dinners. Food was just mediocre.
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