"Disappointed at travel schedule"

The first trip my daughter took had them leaving at a terrible hour. Once they landed (without sleep) they were left for the entire day to their own devices in the heat without anywhere to sleep.
The second trip coming home was also terrible. The flight they were on had trouble and had to return to the airport, was cancelled, then they tried to rebook the group all in different flights home as minors ALONE on international flights. The next flight they got wasn’t until two days later and had them going to a different state. Then they had to fight to get transport to the original destination.
For the price of the trips, I was disappointed with the travel schedule.

"So helpful! "

As a chaperone, I had to take a sick student back to the hotel. The Lyft was called for me, we were delivered and our world strides liaison met me there. He got a Gatorade and crackers for the sick student, helped me get settled and offered to get us anything we needed. Promptly, an agent called to
Tell me we had access to a tele doc and urgent care if needed and to save all receipts of food purchased. In a big, unfamiliar city, this was invaluable. Rich, our liaison, was wonderful. My only constructive criticism is that we need healthier food options on the vouchers. We can’t control the heat, but we can control what we put into our body and the amount of salty, greasy foods do not help. Overall- incredibly flawless!

"CSA Raptor Soccer Experience"

Andy, Barry, and James made our experience awesome! The Manchester Stadium Tour with Linda was amazing. Loved the Arsenal game too. The friendly games, practices, and the coaching clinic were wonderful.

The food provided at the hotels was not great and not good at all, at times. I think many people on the tour would have liked a little bit longer free times in London, Manchester, and Liverpool. A washer and dryer at the hotels would have been an added bonus.

"It was a great experience and wonderful…"

It was a great experience and wonderful trip. The only thing was limited days of the trip.. the schedule was full everyday, our guide and driver are wonderful people . Would go again and hope more days plan…

"Airline & itinerary provided last minute"

My main critique would be that the company was unable to provide airline and ticketing information until just before leaving for the trip. That gave us little time to plan around those important details, which was an issue since we had to account for nonstandard types of luggage for our abroad project. Our itinerary was also provided on the later side. Otherwise, a pretty good experience.

"Lots of walking! Saw a lot of great monuments and museums!"

The tour guides were great. The buses were top quality. We saw so many great things and it was a memorable trip.

I expected better quality for the hotel. Would recommend also selecting a hotel with a pool and a little more downtime for the kids in the evening to relax.

"Find another company to travel with"

Will never travel with this organization again. While Tour Guide and Bus Driver were amazing, the tight schedule and hotel bookings were not good. Do NOT pay for the upgraded accommodations as you will not receive any upgrade but rather standard accommodations and they will not refund the absurd amount of money you pay to upgrade. They also don't tell you upfront that you are required to pay for tipping the guide and bus driver daily which is an added expense. The last hotel they put our group in was on the main party street in Cancun in between clubs with very loud music playing into the early hours of the morning. Students were also offered alcohol walking on this street in Cancun on the way back to our hotel from supper. Not the place to set up students and chaperones.

"Bravo, World Strides"

Our trip was well managed and joyful from airport pickup. Our tour director, Andy, truly made our experience feel like we were being hosted by family. World Strides was undoubtedly the best decision made when planning this experience!

"Not what I paid for …"

I paid for an individual room and was put in a room with 5 people on one of the nights - completely unacceptable. On other nights I was in a triple room. Our dinner reservations were also a problem. One restaurant was unprepared for our group size and did not have enough of the main entree for everyone.

"The guide was extremely knowledgeable…"

The guide was extremely knowledgeable and iceland is beautiful! However thr accommodations were not what we were told we had, nor was the flight. Disappointing since the cost of the trip was so expensive. Will be filing a formal complaint for compensation.