Mobit Airport Parking

Vehicles & Transportation
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321 reviews
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Customer Reviews about

Mobit Airport Parking

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Samina Issa

1.00/5.00

"Stay Away, You will be disappointed"

I had paid for a 2 weeks stay. However they are so rude on the phone when i called to let them know about my flight being cancelled due to the Corona Virus and a visting ban to the country i was travelling too.
Even flight and Visa company's are refunding us yet this company cannot seem to understand i called them as soon as i knew about the flight being cancelled.

No such thing as customer care

03/03/2020

Catherine Amboa

1.00/5.00

"Stay away from this company doesn't even deserve 1… simple scam system"

This company doesn't even deserve 1 star. This is clearly a scam.
They didn't come to collect our car and asking us to pay £170 extra on the stop by other provider.
Now that we ask for refund they make ask us the contact their financial department etc...so unprofessional.
Need to take them to court to pay for all this inconvenience and stop them harming innocent people.

25/02/2020

Jacqueline Morrisson

1.00/5.00

"Absolutely dreadful"

Absolutely dreadful. Booked with Mobit and got One Stop Parking. Waited an hour for them to collect the car and 2 hours for them to bring it back. Would appear they only have one driver. Wouldn't use them again

11/02/2020

Moyo omisore

1.00/5.00

"I booked via Mobit parking and ended up…"

I booked via Mobit parking and ended up with Heathrow platinum parking - they are awful.
First of all Mobit never picks up the phone And the company I booked are a completed scam
AVOID SCAM COMPANY, DRIVE YOUR CAR WHEN YOUR NOT THERE!!
Dropped my vehicle off with them on the 24th in full working order. On my return On the 4th I called to pick it up and was told by a driver there was a problem with your vehicle and then hung up. Obviously bothered I called back like 10 times and no one picked. Only for someone to call me back on an unknown number to say the is a steering malfunction and the car won’t move which obviously wasn’t on there when I have it to them. Two members of the team swore at me rudely and someone even said there is nothing they can do, if I don’t like it to “call the police to put some sense into my head” .. I was even told to get someone who knew about cars to advise me . Eventually 2 hours later my car was returned in non working order and clearly not safe to drive. They just dropped it off and left without a care in the world for me to sort out..

AWFUL COMPANY, RUDE AND Drive your car when your not there

04/02/2020

jayden bozfirat

1.00/5.00

"Awful service awful people...never ever…"

Very poor service..never ever again..

04/02/2020

Geff

1.00/5.00

"Extremely poor"

Extremely poor, do not waste your time very difficult to get through to anyone. It's as if the call is being diverted out of UK it's some kind of middle man joke service using very unscrupulous cowboy type meet and great pick up type service. After about 45 minutes of calling different numbers to get them to meet me to pic car up was given a mobile number for me to contact a driver that was supposed to be taking my car from me. He was foreign and had difficulty understanding me, he couldn't provide me with an address we're my car was going to be taken too. The email confermation was very shifty lookin, not at all a proper website or company do not use, I only entered 1 star as won't let me enter 0

24/01/2020

David Boyle

1.00/5.00

"Cancelled my parking within 3 hours of…"

Cancelled my parking within 3 hours of setting of for our family holiday still no refund BEWARE and had to pay another car park £270 stay well away

21/01/2020

David Elsdon

4.00/5.00

"Drop off Good - Pick up less than good"

Arrived at drop off on schedule and all went as planned. Came back day early which seem to throw the guy I spoke to when I called from airport to request pick up. After some confusion (on his part) I eventually asked “is this a problem as I just need collecting and reuniting with my car”. He organised the pick up and my car was waiting for me however I did feel his response could have been politer and less negative firstly as I’m the customer and secondly after a 15 hour flight I didn’t really need the reception I received.

12/01/2020

Samuel Butler

5.00/5.00

"Brilliant service"

Brilliant service. Very quick and easy. Friendly staff.

Our flight was cancelled and we were put on a flight 2 hours earlier with no warning. I was not charged any extra for being early and there was always someone on the end of the phone to help.

Would definitely use this service again.

09/01/2020

Yoko

5.00/5.00

"Good"

It was good. Easy and smooth.

09/01/2020
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