SkyGeek

Travel & Vacation
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478 reviews
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Customer Reviews about

SkyGeek

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SH Lee

5.00/5.00

"Excellent customer service..."

Excellent customer service, Good packing, Fast delivery.
Thank you!!

26/02/2018

Nick Bosarge

5.00/5.00

"good product good shipper..."

good product good shipper

16/02/2018

Mr.Bobbo

5.00/5.00

"Business..."

I had been trying to get this part for 2 months from 2 other rather large tool companies who not only said they had it but shipped me the wrong part only to refund my money. I ordered from you and not only did I receive the right part the first time,but received it a day early. Now that's BUSINESS.

12/02/2018

hagan joseph

1.00/5.00

"Order and pay for two shipping.four day …..."

Order and pay for two shipping.four day pass no ship date call to cancel must pay 15% order cancellation fee , rip. Good to know who not to buy from.

31/01/2018

Fredc Weber

1.00/5.00

"SOB's of Aviation Suppliers..."

Order one or two day shipping and they will wait 10 days and then ship it.
Bad customer service reps with attitudes. Company makes sure THEIR policies are followed no matter how long the customer waits for the order and then charges a 15% restocking charge when you get tired of waiting try to cancel. Bozos would be better. SOB's of Aviation Suppliers

06/01/2018

matt

1.00/5.00

"could not fill order for over 30 days …..."

could not fill order for over 30 days. stay away--they do not know what they are doing. after 5 calls I still could not get what I wanted. Something as simple as firesleve. Forget about getting a full refund

24/11/2017

Jim Fosnot

4.00/5.00

"Responsive customer service..."

BE CAREFUL! I ordered parts, got a ship date 2 weeks in the future (too late for me. Emailed cancellation request right away (1 hour after placing the order). Desiree Baldelli responded saying they'd only give partial refund and charge a restocking fee. Very inflexible.

UPDATE: I was VERY pleased to receive a call from Kathy Bates about this. She refunded the cancellation fee, and apologized. For me, it's not the money as much as the negative attitude of the responses from the original salesperson. I suggested that the expected shipping date be posted prominently for customers before placing the order, to reduce confusion. Her call meant a lot, and I plan to continue as a customer due to it. I'm changing this review to 4 stars for now, but if the website becomes more clear, this will be a 5 star review.

26/09/2017

Gerhard Arlt

4.00/5.00

"Good customer service..."

I ordered a part not knowing about its long delivery time since it had to be shipped out to Germany. They somehow collect a few items which go overseas in order to save freight or whatever. When I found out two days later how long it would take I cancelled my order. 20 minutes later I had a cancellation confirmation and full refund of my payment even though they appearently had already started to process my order. The lady in charge was Kathryn Donahoe.

11/09/2017

Lawrence Watts

1.00/5.00

"False advertising... I wish this site included photos to show the deceptive add...."

I ordered oil filter adapters for a Cessna 210 and a 172. Sky geek's photo clearly showed hoses with the adapter, but when the adapters were sent one arrived over a week later the other over a week and a half later, even though they were ordered at the same time... worst of all, no hoses!
When I called and mentioned the hoses were clearly shown in the photo
Kathryn Donahue agreed that was the case, 19 days later still nothing, calls and emails being ignored. I've already had to postpone my annual once... Sky geek's site shows nearly 5 full stars, on the independent review sites I've only seen one single review over 1 star.

06/09/2017

Nana

1.00/5.00

"Expired Items, close to end of shelf life as new......"

Skygeek sells OLD stock items that have had 70% of shelf life already gone, they don't say this any where in there description and probably buy liquidated items that need to be tossed because they are no longer suitable for sale.

Do not buy from them or if you do tell them you expect full stated shelf life not some junk that has been sitting on the shelf for years.

13/06/2017
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