"I wanted to buy more of your enamel…"

I wanted to buy more of your enamel frames. I could not find them on your website so I sent a message. Replay was very prompt with easy advice to follow allowing my order to be placed. The frames arrived within two days

"Good Service"

Received the lacquer box and a small tray. The products are beautiful. However, there was a small imperfection on the box and the lid sat slightly askew. Unfortunately the box could not be replaced as out of stock, full refund provided.

"Excellent service"

From ordering to delivery the service was very quick. Excellent packaging that was very aesthetic, so much so I wrapped it the box with the gift inside. Very pleased with the photo frame I ordered, which was a wedding present.

"Fabulous product & service "

Super speedy deliver, wonderful frames to a good price. Very happy with these beautiful frames!

"First Class Product with First Class Service "

I wanted to order a special photo frame. I needed advice on true colour.
The telephone adviser was polite and very helpful.
Negotiating the online ordering, I quickly found what I was looking for, ordered, paid and received a confirmation email.
My photo frame arrived very quickly and was securely packaged.
Very pleased and would definitely recommend.

"I had a bit of a complicated order…"

I had a bit of a complicated order which was dealt with quickly and efficiently. Thank you to all the customer services team.

"Excellent quality frames /speedy…"

Excellent quality frames /speedy delivery -will definitely order again as and when required

"After sales experience."

My experience was relevant to replacement of Enamel silver photo frames.

I approached Addison Ross with details of relevant problem of said items, accompanied by pictures. I hoped to receive a positive response under the advertised warranty. It was pleasing to receive an extremely prompt reply advising that replacements would be supplied. Replacements were received after a matter of days.

Excellent after sales service which ensures that I'd have no hesitation in purchasing again from this company when required.

Suffice to say I highly recommend Addison Ross

"Excellent"

Excellent, fast service. Loved the fact you printed the photos for the frame. Many thanks.

"Lovely quality frame"

Lovely quality frame. Quality printing of my photo, very easy to upload. Great gift!