"Good communication about pick up point"

Good communication about pick up point. Safe driver and clean car, just what you need!

"Perfect timing and price"

Perfect timing and price. Couldn’t recommend them more.

"Really very easy"

Prompt pick ups both ends, friendly helpful driver. Can't fault them really.

"I had a very pleasant ride"

I had a very pleasant ride, mr Chris was very friendly and helpful in showing us the way all through to our destination.
Though I was asked to pay £13 which I didn't know what for because we were at terminal 3 even before time and we had to look for chris .

"DO NOT USE!"

DO NOT USE!

Left us standing on our drive for an hour and a half when we should have been travelling via their minibus to the airport to go on holiday; very stressful! OTS staff on the phone accepted that we then needed to drive to the airport instead and said we would be compensated for the excess parking charge through parking on the day. Upon our return though, OTS refused to refund the excess cost. The stated reason was that customers should not rely upon their company to get them to an airport for flights on time as they accept no responsibility to ensure you get there on time.

I strongly advise that you find another company.

"Terrible driving"

Terrible driver, speeding on the motorway, over 90 miles an hour, driving too close to the car in front. Missed a couple of turnings so just reversed up road. Was rude on collection with no clear instructions on where to meet. I would not recommend this company.

"Appalling customer services"

Appalling customer services. Very rude and extremely unhelpful. Cancellation of a taxi is not possible even well in advance without a high cost, despite the fact they have not provided the service.

"Stinky and late"

By far the worst experince I have had.

• Driver did not meet and greet as expected. I did get a whatsapp message, however, I do not have my notifications turned on during flights nor after landing as I am focused on getting through customs etc.
• I had to meet the driver at the car park as he was running well over hour late…this is not meet and greet.
• It took 2 hours for me to get home and this after a long and tiring 23 hour journey…pure hell!!
• The car stank of cigarettes and when I asked the driver, he was very quick to say no. However, I could see the electric cigarette lighter at the rear of the car had been used on several occasions.

"Have used OTS a few times now and have…"

Have used OTS a few times now and have never been let down - everything you could ask for in a taxi firm! Easy to book, easy to cancel or change if necessary. Thoroughly recommend!

"Avoid"

I’ve used this company three times now and that will be it.
The drivers have been late on pick up, rude, with very poir driving skills and tried to scum me many times.
Please don’t fall into the trap. The customer services is nice and dilligent but cannot keep up with the incompetence of their drivers