Direction Law

Legal Services & Government
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815 reviews
Overall Rating
Customer Reviews about

Direction Law

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Andy Thompson

5.00/5.00

"The staff at Direction Law have been…"

The staff at Direction Law have been extremely approachable, professional & efficient throughout the conveyancing process

09/09/2022

Tsui Mei Olivia

5.00/5.00

"Fantastic service!"

Fantastic service!

07/09/2022

Sammi

5.00/5.00

"Good communication and hassle free"

Good communication and hassle free

07/09/2022

Roy Murray

4.00/5.00

"Conveyancing with Direction Law"

We used Direction Law for conveyancing- they were always incredibly prompt in responding to e-mails and phone calls, patient in listening to concerns and clear about options in language that could be easily understood.

07/09/2022

Conor

5.00/5.00

"Fantastic!!"

These guys were great throughout my process of buying my new home...
Always helpful and always quick on replies...
Fantastic job!

07/09/2022

Greg Holloway

3.00/5.00

"Mixed experience"

We had a very mixed experience using Direction Law. Initially, the process of purchasing our property started smoothly, with all aspects begining quickly and information was provided to us in a timely manner. However, our assigned solicitor quickly became very difficult to communicate with before one day when emailed a form back, I received an automated response informing me they had gone on annual leave for 2 weeks. After calling the office 3 times to inquire who was handling my case in the meantime, I was eventually given a name of a new solicitor who I could not seem to get in touch with. After over a week lacking in communication, I was contacted by a third solicitor who took over my case and was exceptional in keeping us in the loop and handling any queries.

We also experienced problems with our financial records checks. After being given an app to upload statements to, we were asked to then email many of the documents again with no plausible explanation as to where the documents uploaded to the app were.

We will need to use a conveyance solicitor again soon to continue our staircase process of purchasing our property but I would be reluctant to use Direction Law again.

06/09/2022

Rachael

5.00/5.00

"excellent service"

excellent service

06/09/2022

Samuel Nyamekye

5.00/5.00

"Very professional staff"

Very professional staff! they walked me through the whole mortgage process to the end and made it easy and stress-free for me

06/09/2022

customer

5.00/5.00

"The team at Direction Law were…"

The team at Direction Law were fantastic! They were informative, quick and ways really helpful!

06/09/2022

Louis

5.00/5.00

"Thank you!"

I just want to say how easy going the process was using Direction Law. The staff members are also really helpful and get back to you very quickly. A big shout out to Maryam, Hannah, Emily, Ali & Oli.

05/09/2022
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