"I was informed all the way throughout…"

I was informed all the way throughout my purchase. If I had any questions they were answered thoroughly. Really good price too. Happy customer!

"Horrendous experience to say the least…"

Horrendous experience to say the least ... I would not recommend it to anyone. Thought they were good as they are advertised by my housing association, but they are far from being a firm that works on your behalf. I put all the eggs in the same basket (my bad), they were acting on my behalf for a sale and a lease extension. Regarding the sale, the buyer pulled because of poor communication, way too slow to get things done and the buyer decided to look somewhere else. My lease extension has been on for 2 years and has not been completed yet, it is chocking !!!
I have made a formal complain and have not heard from them after 30 days, can not believe that people like this are profiting for making people miserable.

"Direction Law’s team have done a nice…"

Direction Law’s team have done a nice and efficient work to make my purchase smooth and fast…

"Would definitely recommend"

Would definitely recommend! We used Direction Law for a shared ownership property. Annika was brilliant, she made sure completion day was as smooth as possible and was very surprised how quick we got the keys on the day.

"Kept me informed throughout the whole…"

Kept me informed throughout the whole journey. Really fast at getting things done and sorted and just lovely.

"Jaswinder was fantastic throughout and…"

Jaswinder was fantastic throughout and made the house sale go smoothly!

"They were great once you got a hold of…"

They were great once you got a hold of them.
The amount of times I tried to get through to them for an update was uncountable! Even my sales advisors and their solicitors couldn’t get ahold of them, you had to wait until they rang you!
All my emails with questions were not answered, this made the process very stressful!

"Excellent service"

Excellent service! Lucid, responsive and professional!

"I feel that a better human interaction…"

I feel that a better human interaction would have helped the process.

"Helpful and patient team"

Helpful and patient team