"Great job"

Direction Law handled my shared ownership purchase and they were brilliant throughout all the steps. Everything was done professionally, hassle free and the communication was excellent. I couldn’t recommend them more. I’ll certainly contact them again when ready to staircase.

"Mortgage Customer"

We’ve recently used Direction Law services for mortgage and have found them exceptionally professional. Maryam have supported us with every single query and expedited the process where possible. I recommend Direction Law based upon my experience and for their efficient and professional services.

"Steve was really knowledgeable and…"

Steve was really knowledgeable and communicated in a timely Mannor

"I was happy about Direction Law's…"

I was happy about Direction Law's services, Wells branch. Shannon was great, she always replied to my emails promptly.

"Great service but a very costly mistake."

The team at direction law were amazing at pushing things along in a timely and efficient manner. They made the process of purchasing a house quite painless for the most part.

However, I'm giving three stars because they made a very costly mistake which was discovered a couple of days before completion. This subsequently left me out of pocket.

"Very good service"

Very good service, great customer care, just took a very long time.

"Poor communicate , poor service, no updates unless i emailed"

At the start of our contract it was agreed on the quote that I was provided by direction law and I was happy to go ahead with it I paid a initial fee which brought the quote down even more .

However at the end of the contract moving to completion due to poor communication due not notifying me of the increase in pricing, the initial quote that was given to me at the start of the contract a year ago was now increased by 800 pounds .

I believe a law firm should acknowledge that your clients are not solicitors and need to inform them of any increase of pricing and not just stipulate it was in the contract This is why we pay you a fee to ensure that as normal people we are given the terminologies in layman's terms you cannot expect people to understand what's written in a contract in a legal manner as well as not upholding your quote fee on a shared ownership contract you held me hostage and what I mean is that if I was not to pay your fees you would not allow me to complete this is unethical because I had to pay rent and service charge to the housing by you but if I was not to pay your legal fees and I wanted to dispute it I was not able to complete and which of course would of course me more increases in the amount I have to pay to the housing and prolong my completion I believe this is unethical I believe that this does not fulfil your indicative behaviour (SRA book) and I hope that you understand this has caused a happy day to be a stressful day I do not recommend anyone to use direction law

"Review"

Slow start & there were a few hold ups & delays at the start but all in all Lyndsey Bailey & Michelle Atkins were great! Always kept in touch & gave me regular updates.

"Good service"

They were quick and communicative

"Great service."

I couldn’t fault my experience with Direction Law.
My initial enquiry was handled with speed and efficiency.
As a first time buyer, the process can be quite daunting however the New Build team have taken care of us from day one. I would like to thank Josh, Jenna, Helen and Emma for their hard work. Thank you so much we are in love with our new home.