"Zero star from me"

Zero star from me, actually double 10000 zeros

Your service sucks, actually everything you do sucks
I ordered a coffee table they gave me a total different product that I don't even know and that is after waiting for 2 and half months.

You are scammers, people be careful.

"Poor communication"

Poor communication. I ordered two chairs several months ago. I have sent several emails and called . I received one email they were working on it.. I paid for the chairs, no chair's no communication.. I'm not happy at all about that!!!!

"Avoid this company"

Despite paying for expedited shipping it was super delayed. Seems like inventory ships from China before being forwarded from the US so expect significant delays.

We received the wrong product in the end, and the company is no longer responding to any correspondence.

Avoid this company. The slew of "positive" reviews that are all a tad too similar are concerning as well.

"It has been terrible service ."

It has been terrible service .
I still do not have our oculus VR that I ordered .And now I have some transport company ringing and telling me that I cannot have it until I pay ANOTHER $227.00 FRIEGHT CHARGE .

"Never again"

Took forever to ship despite paying more for expedited shipping. Paid for UPS because they deliver quicker to Canada from the US but was instead shipped via USPS which takes much longer and is not an upgrade. Customer Service still has not answered my emails and it has been over a week. Requested to cancel my order and get a refund and they have not done so.

"I am not the only one after read the…"

I am not the only one after read the recent reviews from other buyers, order placed # 1692 almost one month ago no dispatch notice as yet, has to take legal action to request refund now

"Failed to deliver, no communication from support, no refund"

Edit: Dec 02, 2021.
Still haven't received the refund. Again, apologies will make a difference only when they are converted to corrective actions.

Edit: Nov 08, 2021.
I cancelled the order and asked for a refund. Been 3 weeks since they told me that the refund was done but I have not received the refund yet. Tried customer support again but no response. This really isn't the way to win back anyone's trust.

Seeing recent comments, this seems to be a widespread problem, so is there any way to report these scammers to the authorities for criminal action?
-----

I placed an order in early September and I have still not received their dispatch notification. They took the payment but there is no update on delivering the product. I am looking for legal resources to recover my money.

"Very poor communication"

Very poor communication. Lost my product multiple times. Would not answer email inquiries or return phone calls.

"I am using the chair from last months"

I am using the chair from last months. Really this is the best office chair I have tried ever and it is a really great price. 10/10 recommended.

"Sticker was faulty!"

It was a nice sticker but the edges of it we're all stuck to the inside of the packaging and separating when I received it So when applied the edges didn't stick properly as they were already previously stuck to the plastic in the package!! I could barely get it out of the wrapper without wrinkling it or ripping😞 and shipping was slow! The design was nice that's about it! I don't plan to order from this company again and I didn't make a complaint as I'm sure nothing would be done about it anyway🤷‍♀️