"Excellent chair"

Excellent chair, gorgeous packaging. Overall a great chair from what I can tell. Nice tilt, easy to adjust height, and great look. Way more impressed than I thought I'd be.

"I have asked for a dispute on my card…"

I have asked for a dispute on my card as the machine is not working

"I order a sofa on Aug 26th"

I order a sofa on Aug 26th, now it is October I still have not receive the sofa. It’s original ETA was 20-30 days. It has passed the ETA date. I have asked their customer support but no real answers on when they can ship the sofa plus I can not cancel the order. So how much longer do I need to wait and let my son sleep on a chair ???

"I ordered a headset on the 13th…"

I ordered a headset on the 13th September, and it is currently the 1st October at the time of writing this review, and after many correspondence emails and messages through Twitter trying to get a hold of someone to figure out just when my order would finally be "processed" it received the same cut and paste response three times, from James and Abdul. I was finally told through Twitter that my ordered would be shipping out of the warehouse on the 29th, and I would be receiving a FedEx parcel code for it then, which I still have not received to this day

"SCAMMERS!!!!!😡😡"

SCAMMERS!!!!!
Guys be careful about this website they took my money $900 and never shipped my order or did I get a tracking numnber for my order and it’s getting to a month now.
Don’t buy from them.. I hope they get caught for this

"Order not dispatched even after a week of ETA"

Dear Cyburthur,

I had ordered a chair from you on 21st August, and I was given the expected delivery to be 20 September. I got no mail giving any tracking details or even a confirmation that it had shipped. Okay, I understand, maybe something happened. Maybe, they should have informed me. No one did. I understand, maybe due to less staff in Covid. I sent a mail to support on September 19 about how I didn't receive any details yet and they replied that it was delayed. Okay, I understand. I asked if I could cancel the order as I really need a chair and I would prefer buying one at a higher price in a local shop now rather than waiting another month. You said no, I understand, maybe you already paid the seller and can't cancel. I asked for a new timeline. They said I could expect dispatch and tracking details by Friday (24th September). I am writing this review on Sunday, 26th September, a week past my original ETA, 2 days past my "postponed" dispatched date, still no dispatch mail, still no tracking details, sitting here with payment done in full, without having any chair a month and a week later.

Sincerely,
A Cyburthur Customer

"The beads are beautiful but they didn't…"

The beads are beautiful but they didn't fit they were a very small hole my leather stands didn't fit but I am keeping them

"Great customer service"

I was sent the wrong chair but customer service was quick to respond and send me the correct one. Communication was excellent and pleased with my chair.

"Not bad BUT..."

I bought this painting for my Mexican mother-in-law. I am painting it as a gift for her. I love how it is more of an easier level paint by number. There are many large areas to cover and the areas that are small are not tiny. However, I couldn't give this kit 5 stars for 2 large reasons. For one, the numbers and outlines should be a light gray, not black color. Because of this, you are forced to repaint every number at least twice. Also, the quality of the paint could be better. It easily streaks, again, requiring multiple coats of paint for each and every number. If these 2 issues could be fixed, I would purchase all my future PBN kits from Cyburthur!

"Very poor customer service"

Very poor customer service