"The person who came was prompt"

The person who came was prompt, polite. Gave me information.

"Excellent service from Sam"

Excellent service from Sam. Was thinking he wasn’t going to complete the job as it was 5.50 on a Friday but he was here over an hour. The blockage seemed to have him baffled but he persisted and eventually cleared it - jetting all the pipes etc . He was very concise and professional. Lovely young man, worked really hard and can’t thank him enough - had a blocked toilet which had affected the upstairs shower and it flooded the downstairs toilet floor. Absolute nightmare - thank you Sam you’re worth your weight in gold - would highly recommend. Would happily use again - just hope I don’t have to - not yet anyway 🙏

"Excellent knowledgeable service"

Excellent knowledgeable service. Graham has great pride in his work, is friendly and did a great job. Thank you

"Saturday EMERGENCY "

I can't fault the service we received last Saturday afternoon. Having realised we had a blocked drain in the middle of our driveway we rang Metro-rod,spoke to a very polite lady(in Macclesfield I think),agreed a time-slot for the job to be done(in the next couple of hours),price was clearly stated and we were agreeable to that. Terry,the Engineer turned up early,which was great news and he did the job to an excellent standard. I/we would recommend this company thoroughly to anyone. Thanks again Terry.

"Really good outfit"

Really good outfit. Reported blocked drains through Home Tree insurance. Got an SMS from MetroRod Nottingham. Kept upto date on arrival. Couple of friendly guys and inside and hour the bathroom was no longer backing up with water. Cheers.

"They sent a guy out to look at the…"

They sent a guy out to look at the drains. He turns up, took pictures of the downpipes which was £140 and then said he didn’t have the right camera so we turned up took three pictures and left now they’re asking for more money for him to come back and do the job so it’s cost me £140 for three pictures. Sounds like a scam to me who turns up at a job with Not no equipment and then the builder gets a phone call from the company with a bit of an attitude. It sounds like he’s trying to intimidate him. I overheard it I am not impressed and never recommend them.

"Super star Chris "

Chris from Metro Rod has really saved the day.
No toilet for 4 nights and Chris rescued me by persisting in his investigating the cause.
Others had given up and blamed other things.

"Graham Griffiths MetroRod superstar"

Just had Graham Griffiths from MetroRod and what a total professional. Was calming throughout his late emergency visit and nothing was too much trouble as he just wanted to get the problem fully resolved and leave his customer happy - which we are extremely happy as we had been previously quoted an extortionate amount for what seemed a relatively simple job in the end. Just needed the professional touch that Graham brought.

"The guys could not have been more…"

The guys could not have been more helpful and out in loads of effort to sort my problem. Absolutely brilliant

"Mikki was great!!"

At Brewers, Mikki was very professional, patient and polite. Job done to great expectations. Thanks Mikki