"Spot on service"

Spot on service

"Had metro rod out to fix drainage…"

Had metro rod out to fix drainage problem with back yard soak away drain. The man who came was lovely, polite and professional. Would recommend the company to friends and family

"Made a call for a blocked toilet they…"

Made a call for a blocked toilet they came out within the hour. Used them numerous times and never had a problem. Very polite and accommodating with out disabilities.
No doubt see you again soon guys x

"Shambolic"

Metro Rod Dundee branch. After paying thousands to have external drains fitted I can only describe the experience as slap dash, and amateurish. I had to wait over a month for the three day job to complete only to end up clearing up the mess myself. The electrical box for the pumps was left hanging up by wires whilst the drains weren't dug deep enough to solve the problem. Overall shambolic experience!
Update: I can safely say my cellar flooded again after heavy rainfall. The Drains fitted were totally ineffective at stopping water ingress into the cellar.
The local manager did contact me to complete more drain work but at my cost...

"My toilet wasnt flushing properly "

My toilet wasnt flushing properly so called these guys and they were every helpful and got the problem fixed within 48 hours

"My toilet was blocked and council asked…"

My toilet was blocked and council asked em to come they was quick efficient cleaned up after himself and even replaced toilet roll on toilet roll holder quality service Thanks

"Drain check required"

Drain check required. Engineer polite and efficient, but communication from Metro Rod poor. Engineer arrived as I was about to go out. I delayed leaving so that he didn't have a wasted journey. Five minutes later and a return visit would have been necessary as the inspection cover couldn't be accessed without someone at home. All it needed was a phone call to arrange a convenient time.

"Not happy as there's more work to be…"

Not happy as there's more work to be done

"Ricky and Oliver excellent service top…"

Ricky and Oliver excellent service top engineers I would absalutley recomend these two guys went over and beyond there job for us today thanx guys you deserve a pay rise top blokes

"The guy that came out to unblock my…"

The guy that came out to unblock my sink was superb couldnt ask for anyone better so thank you