"I have taken a service from Perennial…"

I have taken a service from Perennial van Lines and they seems to be a complete fraudsters and cheaters so it turned out to be a biggest mistake of my life hence please do not use this company for any services

First of all they gave me a quote of 2K for my stuff to be picked and I have exact same amount to be shipped so no addition from my side but their pick up company charged me 750 USD more just because they denied to dismantle the most standard furniture like TV Unit, Coffe Table as per the signed contract .As a result my stuff took more space in truck and when I asked to unload the furniture back as that was not expensive and much lesser than transport cost so they denied to unload as well .I ended up paying 750 USD more

When they shipped my car then my car doesn’t got started and it was working fine earlier during pick up so they didn’t took care of my car as well which costs me 500 USD more for a repair

Now comes the worst part .I am living in a very expensive and wide place in middle of Tampa where I got all the new furniture delivered at my door step from other vendors via same truck size but they refused to deliver and charged me 100 USD more for delivery

Further they denied to assemble the double bed as per contract and it was a basic one which they themselves dismantled but refused to assemble so I had to do it myself later.

When I asked them to verify my delivery items person refused to do that and just went away with a truck .Later on I found that my bed parts are missing so he didn’t even talked to me on phone and just asked me to call company

I kept on trying company number but no one picked on Sunday.As a result I am left with missing parts ,dismantled bed and no one to help

So this is one of the biggest mistake of my life to use their service hence I request everyone to please refrain from this company

Attaching the proofs that they left the luggage unpacked and I have got missing items in my bed which I assembled later on myself

"Excellent service!"

Excellent service right from the initial call. Timely and professional quote. Hassle free, very helpful and accommodating. Thanks to all for an excellent and stress-free service.

"Professional movers!"

The cost was not extreme. I was very happy with your service and the care that was given to our possessions was good. We would recommend you to anyone who needs to relocate.

"Thumbs up!"

Their quotes were extremely reasonable. Answered every question we asked and provided more information throughout leaving us feeling extremely comfortable.

"Good job!"

They knew their stuff. Maneuvered around tricky corners and all with a can do attitude. Were very careful of everything as well. You get what you pay for and are worth every dollar.

"Recommended!"

I had a great experience. The scheduling process was easy, friendly, hard-working, and enthusiastic. I was stressed about moving until they showed up and their attitudes put me at ease.

"Best service!"

Great company to hire, very fair and up-front. Everything went smoothly. Thanks for all the hard work! Don’t hesitate to hire these guys, you won’t regret it.

"Amazing!"

So helpful and kind. Also, outstanding communication! They did it all with a smile and incredible professionalism. I would 100% recommend them for your next move.

"Excellent service!"

Best move ever. Staff were polite and friendly and couldn't do enough for us. Everything arrived intact and was stripped/reassembled where needed. Highly recommended.

"The original sales personnel are not…"

The original sales personnel are not accurate in telling you what the cost and moving dates are. Once you sign the contract everything changes.
They told us a delivery date and then after signing the contract they told us a different date. It took us 10 days to get our furniture.
They kept adding on cost . They told us a new cost on a Sunday afternoon for a Monday morning delivery.
They also had to have cash only.

I will say the movers that they subcontracted were two. Very nice men who worked very hard. Once they were paid they worked very hard.

They are not the problem. It starts at the first contact.