"This group is a complete SCAM"

This group is a complete SCAM. Once they get your initial deposit you'll never hear from them again. They do NOT return phone calls, do NOT reply to emails and if you ever do get though you're told it's not their department's responsibility, regardless of the department you reach. Further, once you pay the non-refundable deposit you're required to pay the balance of your fees in CASH. And they don't disclose that until you've paid the deposit. STAY AWAY FROM THESE CRIMINALS AT ALL COSTS.

"Great sevice!"

I would not hesitate to recommend this company to anyone who needs to move! Not only they are super professional and attentive but also very kind and friendly.

"They were on time, polite and careful"

There are almost only 2 things you care about when looking for a moving service. The price and the fact that all your assets will be the same as before. It has one of the best prices in the country and no injuries have been incurred. The main pieces of furniture were wrapped in the foil so well and delivered greatly with no damage.

"STAY FAR AWAY FROM THIS COMPANY"

STAY FAR AWAY FROM THIS COMPANY! THEY WILL SCAM YOU out of THOUSANDS of dollars! During my initial call, they presented themselves as a moving company when in fact they are a broker company. Drexel made it seem like he went above and beyond to achieve a great discount but, I was on the fence and had to think about it before signing a contract. Unfortunately, Drexel did not give me the option of reading the contract before I signed it because if I called back, I would lose out on saving any money. I felt like he rushed/pushed me to sign something over the phone. After signing this contract, I didn’t hear from Perennial for over a week. After waiting a week, I finally received a call that the “movers” were coming to pick up my items. After my pickup, I found out that Perennial provided an inaccurate quote and that my cost was going to increase (increased over $2,000) because of the misinformation that they promised me over the phone. After learning of the false promises, I called and when I called, I came to learn that Drexel could no longer assist me because my file was “closed”. He transferred me over to a sales representative named Dona. Dona was extremely rude, reading off a script, and overall useless with providing an update on my items or a timeframe for when my delivery was scheduled to take place. I moved from CA to IL and because of Perennial, I received my items a MONTH after the promised date of delivery and on top of everything, my items were moved through 3 additional companies!! Once my items finally arrived in IL, I contacted Perennial’s operations manager to explain the situation and ask for a refund of my deposit. Not only was the operations manager (Angela) not helpful but made it seem like everything was my fault. She did not attempt to make it right nor did she have any empathy for the ENTIRE situation. I would not recommend Perennial Van Lines to my worst enemy! Stay far away from this scam of a company!

"Good job!"

The movers arrived on time, if not slightly ahead of schedule. The loading and unloading crews were kind and helpful, as well as hardworking and efficient. I'm completely taken aback! Wade, the driver, is a fantastic person! We give this firm our highest recommendation.

"Highly recommended"

The moving team was amazingly helpful. The hard working team arrived on time, carefully wrapped all the furniture that needed to go into the new development and were more than professional throughout the whole experience. Unwrapped at destination and no damages.

"I recommend them"

When the time to move came I asked around and lot of people recommended them. I can see why! These guys were great. From giving me a fast, accurate quote, to packing my stuff with care to moving twice me in 10 days and storing everything in between. Extremely satisfied with the service we received.

"They were so good!"

These guys were awesome, they worked 15 hours straight running up 3 flights of stairs and moving me into my new home. Courteous, thoughtful and respectful. I highly recommend this moving company.

"Everything was delivered with no damage"

Two weeks ago, I was in need of efficient moving services. I went around asking and searching for the best moving company that could offer me reliable assistance. One of my good friends referred me to Perennial Van Lines and I decided to try them out. They did the whole moving process quiet smoothly and carefully. Highly recommended.

"Recommend them, highly!"

I've moved a number of times for work in the past few years, with experiences ranging from pretty bad to pretty good, and this move was a good experience. The move happened fast and I was also on a tight budget, so luckily they had the availability and the flexibility to help me get the job done.