"Quick, straightforward process"

The refund request process was quick, secure, and straightforward. Communication from the company was also clear and timely. Overall great experience.

"They have all there banking info together"

It was happy with the quickness of the response from the time I submitted the claim to the speedy reply.
A little more clarity is need for your Canadian customers as to the banking information that is needed , Once the banking info was done the money showed up the next day.

"Claim dealt with easily and quickly."

Claim dealt with easily and quickly.

"Excellent and fast refund."

Excellent and fast refund.

"Great communication"

Great communication, straightforward process

"Understanding sorted out quickly"

Understanding sorted out quickly

"Unfortunately we couldn’t attend due to…"

Unfortunately we couldn’t attend due to illness. The refund process was very easy to follow as I used the online chat if I was unsure of anything. Got my money back within 3 days.

"The link was so easy to use and the…"

The link was so easy to use and the response very quick

"Speedy and efficient refund."

Speedy and efficient refund.

"Happy customer "

The overall process was good money returned quickly once all requested information was received and acceptable