Parcelhub Ltd

B2B Providers and Partners
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92 reviews
Overall Rating
Customer Reviews about

Parcelhub Ltd

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Maciej K.

1.00/5.00

"BEWARE THIS IS YODEL"

BEWARE THIS IS YODEL. SCAM COMPANY. THEY JUST LOST MY PARCEL ! I received an email saying it had been delivered and that the parcel had to be signed for. Customer service are an absolute shock. Monkeys with phones! FRAUD !!!

23/06/2018

C&Co

5.00/5.00

"We work with them for about 4 years"

We work with them for about 4 years. It's honestly the best company we deal with it - their services, their prices, their support everything is 5 stars.

15/06/2018

Chris Randle

5.00/5.00

"Great team... great support... great partner!"

Great team, eager to support and on-hand to resolve any issues. Would recommend to any online retailer.

15/06/2018

Matt Wainwright

5.00/5.00

"Great service"

Great service

13/06/2018

Patrik Gúth

1.00/5.00

"Really bad support, i don't reccomend the parcelhub to anyone!"

I bought a few items and the seller sent the package correctly. I never get it so i sent an email to him after that he contacted the parcelhub. The support sad they lost the package and they didn't found it, and they are unable to raise a claim. It's absolutly unacceptable.

25/05/2018

Graham

5.00/5.00

"Amazing Company"

We've been using Parcelhub for over 2 years now and it's completely changed our daily processes.

Parcelhub customer service is so easy to use and we spend far less time sorting out the daily logistics issues.

They respond promptly and do the best they can to resolve problems.

Their software is easy to use and whenever we've not been sure about anything the IT department have been very helpful.

We literally wouldn't be without parcelhub now!

Thanks all, you're doing a great job!

12/03/2018

David George

5.00/5.00

"Absolutely outstanding service."

Absolutely outstanding service.
During our peak season my business sends huge volumes of parcels via Parcelhub, and the proactive Customer Service Team handle delayed parcels without us needing to be involved. This means that our staff can spend more time on sales and production, and we can rely totally on Parcelhub to sort out any problems before either we or our customers are aware of them.
I wouldn't be without Parcelhub. We have aggressive sales and marketing plans and it's great to feel absolutely confident that they'll help us grow, by providing a class-leading delivery service to our customers.

20/09/2017

James McDonald

5.00/5.00

"Did not recognise my tracking number."

Did not recognise my tracking number.

Do not use this bunch of fakers.

UPDATE.........

It turned out that the merchant involved had not sent the parcel to Parcelhub!!!

When I phoned Parcelhub about this, they were extremely helpful, so I am eating humble pie and giving them an excellent review.

N.B. The parcel did eventually arrive, but not via Parcelhub!

09/05/2017

Jane Green

5.00/5.00

"BRILLIANT *****"

I started my company 12 months ago today, and with the help and support of Parcelhub LTD i have grown beyond my own belief. if you have a business and need a courier look no further Parcelhub are amazing, fabulous customer service, brilliant delivery and a good price. This is a BIG thank you to all the team at Parcelhub LTD for everything you do for me at Pro Car Mats LTD. ***** *****

02/12/2016

chris

5.00/5.00

"Seriously good people"

These are the best around look no further, good integration with our website, fast delivery and great back up.

08/07/2016
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